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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,915 Reviews

2,915 Reviews of Matt Burne Honda - Service Center

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November 05, 2020

As always the team provided great friendly service. I had both a warranty repair and scheduled service. Joe does a great job with the shuttle. More

by Gene F
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Nov 09, 2020 -

Matt Burne Honda responded

We're pleased you always have great service experiences at Matt Burne Honda! Thanks for the shout-out to Joe. Safe travels!

November 04, 2020

I am very happy with Matt Burne Honda and with their service department. This is my second Honda and I am always taken care of in a timely fashion. More

by BJ52855
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Matt Burne Honda responded

We're happy you consistently have great service experiences at Matt Burne Honda! Thank you for your review and we look forward to your next visit.

November 04, 2020

It's a long trip to Scranton to have my Honda service.....but it is worth it. Have owned Hondas for many years. Dependable car and excellent care and service with Matt Burne. More

by DTS1115
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
Nov 09, 2020 -

Matt Burne Honda responded

Thank you for traveling to visit the Matt Burne Honda service department! We're glad you get excellent care every time. Enjoy the road!

November 02, 2020

Great service and quality work. Will get your car in and out quickly with great quality work. Staff is very friendly will help you with anything you need. More

by AKOLVECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Nov 09, 2020 -

Matt Burne Honda responded

We're glad the Matt Burne Honda service department did a fantastic job in providing you with great service! Thanks for the 5-star review and safe travels!

November 02, 2020

Maybe I received excellent service? but my car reeked of cigarette smell when I picked it up and my low tire pressure light came on during my Mon commute More

by Laurie7mcmillan
Recommend Dealer
No
Employees Worked With
I don’t know who I worked with
November 01, 2020

The guys are easy to talk to always go out their way for their customers.. and have never had a problem with vehicle after they repair it...just love them all !!!!! More

by RKURG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Nov 06, 2020 -

Matt Burne Honda responded

We love that you love the Matt Burne Honda service department! Thanks for your positive review and safe travels.

October 29, 2020

Purchased the car in February of 2020 find it very ridiculous that they sold me a car that needed to be inspected in October 2020. More

by ELISABETHJ_PAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2020

Dropped car off Friday night for an appointment on Saturday. Left a note about the oil being overfilled by atleast half a quart. Asked please don't overfill it . Called me Saturday morning cars all do More

by BRIAN5301984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Egon Berardinelli
3.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2020

I'm so pleased to find out the service department is nothing like the certified used Honda department. The service department was fast and efficient. More

by Cutieshooz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Nov 02, 2020 -

Matt Burne Honda responded

We're pleased you had a fast and efficient service appointment at Matt Burne Honda! Thanks for your positive review and we look forward to your next visit.

October 23, 2020

This dealer is good to handle any problems with your automobile. I visited about 3 times and each time I was satisfied with work done and very timely too More

by ermeldag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gramigna
Oct 29, 2020 -

Matt Burne Honda responded

We're happy the Matt Burne Honda service department were able to get your vehicle serviced and back on the road in a timely fashion. Safe travels!

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