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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,914 Reviews

2,914 Reviews of Matt Burne Honda - Service Center

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November 17, 2020

I was greeted promptly and my vehicle was ready when promised. Service department did a great job. I was especially pleased with the office checkout and friendly staff. The location of this dealership i More

by DIANEARTHUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Frisino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Nov 24, 2020 -

Matt Burne Honda responded

Thank you for the 5-star review for the Matt Burne Honda service department. We're pleased you had a great appointment from beginning to end and we look forward to your next visit!

November 17, 2020

Very nice, fast service. The environment of their waiting room was 100% safe and highly recommend there service dept. The sales dept was amazing as well. I worked with Dave & Guy and were very happy with the More

by DRODRIGUEZ19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Conway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Frisino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy
Nov 24, 2020 -

Matt Burne Honda responded

We're glad you had a quick and safe service appointment at Matt Burne Honda! Thanks for your kind words for Dave Conway and Guy Palmer and for your recommendations. Safe travels!

November 16, 2020

Very friendly and efficient....never waiting....If they give you time your car will be completed - it is! Very reliable! Great Dealership to work with! More

by EHC124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Nov 20, 2020 -

Matt Burne Honda responded

Thanks for your review for Matt Burne Honda service! We're pleased you had a 5-star experience and we look forward to your next visit.

November 16, 2020

I bought my car at Burne Honda, and I get all my servicing, including inspections, here. The service department is wonderful. I now know Morgan, Egon, Jack, and Mike G by name. They are always able More

by pweiss1357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Graminga, Jack Munley
Nov 20, 2020 -

Matt Burne Honda responded

We're thrilled you continuously have wonderful service visits with Egon Bernardinelli, Jack Munley, Morgan Green and Mike Gramigna at Matt Burne Honda. Thank you for the positive review. Safe travels!

November 16, 2020

Excellent as always . Good communication skills, fast, efficient. Been going to Honda for almost 8 years now and I’m always happy with the outcome More

by ABBEYSWEENEY12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Nov 24, 2020 -

Matt Burne Honda responded

We're pleased you always have excellent service experiences at Matt Burne Honda! Thank you for the positive review and 8 years of loyalty. We look forward to the next 8!

November 16, 2020

The men & women who work in the service department are great! Very knowledgable, professional, trustworthy & friendly. I have personally known Jack & Egon for many years and appreciate their efforts of More

by DR AL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Nov 20, 2020 -

Matt Burne Honda responded

We're glad Jack Munley, Egon Bernardinelli, Morgan Green and the service team go the extra mile to assure you have excellent visits! Thanks for the loyalty to Matt Burne Honda and Mike Harrity since the 80's. We look forward to the next 40 years!

November 12, 2020

I always feel welcome and have never had any issues with my service work is always clearly explained I highly recommend Matt burne honda for sales and service More

by MARYC838
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Nov 17, 2020 -

Matt Burne Honda responded

We're glad you always have welcoming service appointments at Matt Burne Honda. Thanks for the recommendations and we look forward to your next visit!

November 12, 2020

Since my first experience with Burne Honda I have found the staff to be friendly and accommodating. It was a pleasure to purchase my CR-V from Guy Palmer and to have my first service appointment with Egon More

by MarieGooch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guy Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Nov 17, 2020 -

Matt Burne Honda responded

Welcome to Matt Burne Honda! We're thrilled you had pleasant experiences with the sales and service staff, especially Guy Palmer and Egon Berardinelli. Enjoy the road in your CR-V!

November 12, 2020

Friendly customer service. It was easy to get to so we were in and out easily. I would go back again and I would highly recommend. More

by melissakaufman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Nov 13, 2020 -

Matt Burne Honda responded

We're glad the friendly Matt Burne Honda service department got you in, out and back on the road! Thanks for the recommendations and we look forward to your next visit.

November 12, 2020

Took the can in for an oil change and tire rotation. The work was done and I was satisfied. The only thing that could be improved would be the amount of time it took for the service. My appointment was at More

by KENAPRILE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Matt Burne Honda responded

We're pleased you were satisfied with the service done on your car at your last appointment at Matt Burne Honda but, sorry that it was less than perfect. Thank you for providing feedback, it is beneficial to improvement. Safe travels!

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