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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,713 Reviews

2,713 Reviews of Matt Burne Honda - Service Center

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September 24, 2024

Matt Burne Honda is loaded with a staff of professional service associates, with a strong focus on customer satisfaction. I can assure that this standard comes from the GM and the super friendly and dedica More

by joannwilliams384
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mundt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2024

I paid $170 for 2 new screens and rat nest was never removed . I had to travel back to dealership the next day to have them clean it out. More

by rubykanooby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean McGuire
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Moylan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Conway
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mundt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Frisino
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2024

Professional , and very efficient. Waiting space was excellent ... Communication super. I would become d them to anyone. More

by Maryrsiegel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

Sent my daughter to Burne when check engine light came on while she was visiting family in Pa. Igor fixed the problem, as well as several other things that were going to be a problem in the near future, and More

by TBAKER449
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

The Burne employees are very pleasant professional and knowledgeable especially Tony. Always a good experience More

by MAXDOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
September 21, 2024

I Never had a bad experience Always courteous and polite. They keep my car running More

by Rondi15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

The most honest and reliable service department that I have dealt with. They care about their customers and their vehicles. More

by JULIE.NASTASI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

The service department at Matt Burne Honda was very helpful, explained everything well and answered all of my questions More

by Tricia Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Frisino
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

Great dealership! I’ve bought 6 new vehicles there and getting ready for my 7th. Salesman and service department are top notch! More

by MMCGRAW3091
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Walsh, Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2024

Service was quick and efficient. The car is working great. Communication with Egon was great. I reached him easily by phone, and he kept me right up to date on the progress. More

by MMCLANE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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