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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,913 Reviews

2,913 Reviews of Matt Burne Honda - Service Center

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December 03, 2020

Everything was done on time, everyone was professional but personable. The price was very fair. I will always own a Honda because of this dealership. More

by M_MACART44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Dec 14, 2020 -

Matt Burne Honda responded

Thank you for your loyalty to Matt Burne Honda. We're pleased you had a great service appointment and we look forward to your next visit!

December 02, 2020

As always, Egon and Crew are the Best. They always do a perfect job and even make a service appoint fun 🤩. Happy Holidays to All at Matt Burne Honda 🎄 More

by fishbones7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Dec 14, 2020 -

Matt Burne Honda responded

We're happy you have productive and fun service appointments with Egon Berardinelli and Crew at Matt Burne Honda. Thank you for the 5-star review and Happy Holidays to you too! 🎄

December 02, 2020

I do not know the name of the person but he had a great voice. friendly. service was done well and answered my questions. Price was ok More

by REMCGUIGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
i do not remember
Jan 19, 2021 -

Matt Burne Honda responded

Thanks for your feedback! The great voice was Egon!

December 02, 2020

Without a doubt, the best service/sales people, ever. No issues, no problem that they can't solve. Fair prices and "car" advice comes standard. Couldn't imagine a better buy/maintenance experience. More

by ERUDY59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Harrity
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Matt Burne Honda responded

Thank you for your kind words for the Matt Burne Honda dealership! We are thrilled you have great experiences in both sales and service and we look forward to your next visit.

December 01, 2020

Great contactless serviceGreat staff Egon and Jack are Great contactless service Great staff Egon and Jack are the best Always eager to help solve your issues In the best and most economical way More

by RWZALESKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Dec 14, 2020 -

Matt Burne Honda responded

Thank you for your positive review for the Matt Burne Honda service department. We agree, Jack Munley and Egon Berardinelli are the best! We look forward to your next visit.

December 01, 2020

Poor experience when our vehicle failed to start. Contacting Honda Certified Roadside assistance was one stumble after another. Burne service department promptly solved the issue. More

by GKATAPSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Onyshczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Matt Burne Honda responded

We're sorry you had a problem with your vehicle but glad the Matt Burne Honda service department helped get you back on the road. Thank you for your feedback and safe travels!

December 01, 2020

Good communication when setting up appointment and when car was ready for pick up, friendly on the phone and in person, fair price. Covid safe. More

by Joseph Pellegrini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Dec 14, 2020 -

Matt Burne Honda responded

We're pleased you felt safe having your car serviced at Matt Burne Honda and had a good experience! Safe travels.

December 01, 2020

Matt Burne Honda is always accommodating. I travel 1:20 to get here and they are flexible with my availability. I always leave happy and feel the prices are fair. More

by GAYLEHUF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Dec 14, 2020 -

Matt Burne Honda responded

We really appreciate you traveling to visit Matt Burne Honda service and thrilled you always have a pleasant experience! Thank you for your positive review and we are excited to see you again.

November 30, 2020

Great fast service at a great price! Everyone is friendly and knowledgeable and cares that you are happy with the service provided. Matt Burne Honda is the best! More

by MME124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Dec 09, 2020 -

Matt Burne Honda responded

We're happy you had a fast and friendly service appointment at Matt Burne Honda! Thanks for the positive review. You're the best!

November 30, 2020

Excellent customer service. Very fast air bag replacement for the recall. Thank you Mr. Morgan Green for your assistance. There was no charge. I am happy to recommend to others. More

by agraz521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2020 -

Matt Burne Honda responded

We're glad you had an excellent and fast appointment! Thank you for your 5-star review for Morgan Green and the Matt Burne Honda service department. Enjoy the road!

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