Back

Matt Burne Honda - Service Center

Scranton, PA

4.7
2,913 Reviews

2,913 Reviews of Matt Burne Honda - Service Center

Sort by
December 11, 2020

I am always happy to get my service done at Burne Honda. Every one is very pleasant. The work is done quickly and completely. Care is taken at this time to keep people safe by proper spacing and the use of More

by JDRAGONFLYC@HOTMAIL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Dec 21, 2020 -

Matt Burne Honda responded

We're pleased you felt safe having your vehicle serviced at Matt Burne Honda and your visits are quick and pleasant. Thank you for the 5-star review and safe travels!

December 10, 2020

Quick efficient excellent service .. called one day and received service the next day.. they called and discussed the necessary service and cost and explained all in detail- thank you More

by MCOSGROVELAW
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Harrity
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Matt Burne Honda responded

We're glad you had an excellent service experience at Matt Burne Honda! Thank you for the positive review and we look forward to your next visit.

December 10, 2020

good service just got tired of waiting not a big fan of tv shows. I really can't comment on much else it was just an oil change and tonneau cover recall visit More

by JHARTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Jan 19, 2021 -

Matt Burne Honda responded

Thanks for taking the time to leave a review!

December 10, 2020

Always a pleasure to deal with the service department. I Always a pleasure to deal with the service department. I have been going there for 20 years and will continue to do so. The guys are great! More

by MRUDAT49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Dec 21, 2020 -

Matt Burne Honda responded

Thank you for trusting Matt Burne Honda with your vehicles for the past 20 years! We're glad you always have pleasant service appointments and we are excited for the next 20.

December 09, 2020

Prompt service good import in listening to customer concerns, no pressure to do extra work. Service work completed on a timely manner . Miss to hospitality coffee , but understand due to Covid More

by JFHOLMES47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gramigna
Dec 21, 2020 -

Matt Burne Honda responded

We're glad you had a no-pressure, prompt service appointment at Matt Burne Honda! Thanks for the positive review. We look forward to your next visit and hopefully coffee and donuts will be back!

December 08, 2020

I have been driving Hondas for more than 30 years. The quality of these cars plus the reliability of the service department at Matt Burne Honda keeps me coming back. Not looking forward to the day my cur More

by DTS1115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
Dec 21, 2020 -

Matt Burne Honda responded

Thank you for your loyalty to Matt Burne Honda! We're pleased the service department keeps you coming back. We hope your Accord stays on the road quite a bit longer but, we welcome you when retirement happens and we look forward to the next 30!

December 07, 2020

Great experience. The car wasn't ready when we needed it but there was a loaner ready. We received a free loaner and the oil change was covered also. More

by C_JACKLING
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Dec 15, 2020 -

Matt Burne Honda responded

We're glad you had a great service experience and a loaner to use. Thank you for the 5-star review for Matt Burne Honda. Enjoy the road!

December 07, 2020

Staff was very friendly and courteous. Even though my appointment was mixed up I was taken care of by the service department. Great job by all. More

by FGCJEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2020 -

Matt Burne Honda responded

We're sorry there was an appointment scheduling problem but, glad the Matt Burne Honda service department did a great job of getting you back on the road! Thanks for the positive review and we look forward to your next visit.

December 05, 2020

My recent visit well. Staff very friendly and helpful. Service was done in the estimated time given pricing seemed good. The waiting room was clean and safe More

by CAROLERUBB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Dec 14, 2020 -

Matt Burne Honda responded

We're glad you had a friendly and safe service appointment at Matt Burne Honda. Thank you for your positive feedback and safe travels!

December 04, 2020

Great experience! All staff members were very friendly and service was fast and efficient. The only Honda service I’ll be returning to! Thank you More

by Hmartello612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2020 -

Matt Burne Honda responded

We're happy you had a friendly and efficient service experience at Matt Burne Honda! Thank you for the positive review! We are excited to have you visit again.

...
167
...