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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,911 Reviews

2,912 Reviews of Matt Burne Honda - Service Center

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December 21, 2020

Great and friendly service as expected. always reliable and prompt service. i had my navigation system updated and now it’s good fir a few years. More

by MARIEROGAN10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Matt Burne Honda responded

We're glad you had a friendly and prompt service appointment at Matt Burne Honda! Thanks for the positive review and safe travels.

December 19, 2020

Every time that I need to have routine maintenance done on my car, I am confident I will receive top service at Matt Burne Honda. More

by MARY KOCZWARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley, Mike Gramigna
Dec 29, 2020 -

Matt Burne Honda responded

Thanks for your loyalty to Matt Burne Honda! We're pleased you continuously have top-notch service and we're excited for your next appointment.

December 17, 2020

I came in for my first service for my new 2020 CRV. The team did a great job on my vehicle and were very courteous & informative. The staff is very personable and know their customers by name. They follo More

by JAKELLY1011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Dec 28, 2020 -

Matt Burne Honda responded

We're pleased you had a great first service appointment at Matt Burne Honda! Thank you for the 5-star review. Enjoy every mile in your CR-V!

December 17, 2020

Brought my 2020 Pilot in for service. As always, the folks in service did a great job. They addressed all concerns in a fast and efficient manner. More

by MME124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Dec 29, 2020 -

Matt Burne Honda responded

Thanks for your positive review for the Matt Burne Honda service department! We're pleased you had a fast and efficient visit and we wish you many happy miles in your Pilot.

December 17, 2020

Very friendly customer service from start to finish. I had inspection and oil change done and it was performed efficiently and quick. Highly recommend. Will definitely be returning. More

by BLBLASI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Dec 29, 2020 -

Matt Burne Honda responded

We're glad you had a friendly and efficient appointment at Matt Burne Honda! We look forward to your next visit and will be happy to assist anyone you send our way.

December 16, 2020

Very good. I had an event that needed to be resolved before a planned business trip. On the same day of my request they managed to get me in resolve the problem and get me on my way before the mid afte More

by jzskinner09
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Matt Burne Honda responded

We're glad the Matt Burne Honda service department got you in, out and on to your business trip ahead of schedule! Thanks for the positive review. Safe travels!

December 16, 2020

I had a 930 appointment—-I drove by at 2—my car was still in the same spot—why 930? Timeliness equals consideration! I called at 3 and was told it would be ready in another hour. I had a light on and it wa More

by TEMPERINO515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Egon Berardinelli
2.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
December 15, 2020

It’s a weird thing to say, but I kinda like getting my car serviced now! The guys at Honda are always cheerful, always kind, and very efficient. I feel like I should stop by and share a cup of coffee some More

by Amy in Abington
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Dec 22, 2020 -

Matt Burne Honda responded

There is nothing weird about wanting a safe and dependable car and we're thrilled you have such enjoyable visits with the guys at Matt Burne Honda service! Thanks for the positive review and we look forward to your next appointment with your coffee while you chill with the peeps...

December 14, 2020

Matt Burne is fantastic! Anytime I bring my car in for maintenance they do an excellent job in a timely manner. Staff is always friendly and helpful. More

by RAS5222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Dec 21, 2020 -

Matt Burne Honda responded

Thank you for a fantastic review for Matt Burne Honda! We're glad you always have excellent service appointments and we are excited to see you again.

December 11, 2020

I am always happy to get my service done at Burne Honda. Every one is very pleasant. The work is done quickly and completely. Care is taken at this time to keep people safe by proper spacing and the use of More

by JDRAGONFLYC@HOTMAIL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Dec 21, 2020 -

Matt Burne Honda responded

We're pleased you felt safe having your vehicle serviced at Matt Burne Honda and your visits are quick and pleasant. Thank you for the 5-star review and safe travels!

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