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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,913 Reviews

2,913 Reviews of Matt Burne Honda - Service Center

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December 31, 2020

Came in for my first set of new tires for my 2019 Ridgeline. I was able to get an appointment scheduled within 2 days. I was in and out in less than 1.5 hours which Included an overall vehicle check. More

by tunkbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Matt Burne Honda responded

Thank you for the positive feedback!

December 31, 2020

My service was easy to schedule, efficient, and the staff was very friendly. I would highly recommended Matt Burne Honda to anyone looking to purchase, lease, or get a vehicle serviced. More

by AIMEEHAPSTAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Jan 19, 2021 -

Matt Burne Honda responded

Thank you very much for the recommendation...we appreciate it!

December 31, 2020

Always available and meeting my needs and questions. Always greeted like a part of the team for over 30 years of buying from Matt Burne Honda. More

by JRICHTER33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Jan 19, 2021 -

Matt Burne Honda responded

Thank you for being a part of the Matt Burne Honda family!

December 29, 2020

Mike Gramigna and Morgan Green are the best, they need a raise....LOL Wouldn't be the same without them....Will definately tell others about your service More

by Jim
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gramigna
Jan 05, 2021 -

Matt Burne Honda responded

Thank you for your very kind words for Mike Gramigna and Morgan Green and we agree, Matt Burne Honda would not be the same without them! We are excited to assist anyone you send our way. Safe travels!

December 29, 2020

Great service department Jack Munley was terrific. Very caring and polite. Love the drop of service. Car always done when they say it will be. More

by TSCM5150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Jan 05, 2021 -

Matt Burne Honda responded

We're pleased you had a great service appointment with the terrific Jack Munley and the Matt Burne Honda team! Thanks for the positive review and we look forward to your next visit.

December 26, 2020

Matt Burne Honda is the best! A+! The Service Department gets top rating! 5*****. Tony Luberto always services my car (unless he’s off) and I feel confident and safe! Mike G is always helpful and accommodat More

by MOONANDSTARSLADY88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Luberto, Jack Munley, Mike Gramigna
Jan 04, 2021 -

Matt Burne Honda responded

Thanks for the 5-star review for Matt Burne Honda! We thrilled the team especially Tony Luberto, Egon Berardinelli and Mike Gramigna keep you coming back. We look forward to you next visit and hopefully there will be doughnuts!

December 24, 2020

Service excellent. Waiting area spotless and safely distanced. Workers pleasant and accommodating. The gentleman who checked me out was very friendly and explained what services were performed. More

by AMWALSH8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of name but very pleasant
Jan 04, 2021 -

Matt Burne Honda responded

Thank you for your positive review for Matt Burne Honda! We're glad you felt safe and had an excellent experience with the service team. Enjoy the road!

December 23, 2020

Very good service , professional and timely , great explanations of all that was done and they took care of it with minimal hassle to my schedule More

by Josephbro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Jan 04, 2021 -

Matt Burne Honda responded

We're pleased the Matt Burne Honda service department explained the work being done on your vehicle and got you back on the road! Thanks for the positive review and safe travels.

December 23, 2020

Great service and quick attention to an issue we had with the battery in our new CRV. It only took a day get our car back. More

by Alicetk27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Dec 30, 2020 -

Matt Burne Honda responded

We're glad the Matt Burne Honda service department got you in, out and back on the road! Safe travels in your CR-V.

December 22, 2020

Called to check if they had availability for an oil change. Told me to come in. Lucky for me they weren’t too busy. From call to finish it wasn’t much more than an hour. Their service department is awe More

by Mike R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Dec 30, 2020 -

Matt Burne Honda responded

Thanks for your very kind words for Matt Burne Honda. We are thrilled you have awesome experiences with both sales and service and we are excited for your next visit!

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