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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,913 Reviews

2,913 Reviews of Matt Burne Honda - Service Center

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January 08, 2021

They got me in very fast. Service was fast. I got my vehicle faster than I thought. They are good people to work with. Very upstanding More

by SUMALU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Jan 19, 2021 -

Matt Burne Honda responded

Thank you!!

January 08, 2021

I was very well treated all questions were answered promptly. safety measures were exceptional and being a senior it meant everything to me T Y to all who took care of my Honda and me More

by PEPPY815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Conway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Layna Schrader, Tom Carey, Jack Munley, Mike Gramigna
Jan 19, 2021 -

Matt Burne Honda responded

Thank you so much for the kind words....we appreciate it!!

January 07, 2021

Always superb service! Highly recommend! I have referred many people to Matt Burne for car purchases. Keep up all the excellent work you do everyday. More

by JJK690US
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Malski
Jan 19, 2021 -

Matt Burne Honda responded

Thank you so much for your kind words and for your recommendation!!

January 07, 2021

Egon was very friendly & helpful when I had my Honda Pilot in to be serviced. On 2 separate occasions, he helped me out making my experience at the dealership positive on both occasions. More

by TLDIP31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Matt Burne Honda responded

Thanks for the positive feedback!

January 07, 2021

Always great service from the folks at Burne Honda. Wouldn’t go anywhere else for sales and service. 5 star experience every time I’ve used them More

by DKB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Jan 19, 2021 -

Matt Burne Honda responded

Thanks so much for your kind words and for your loyalty!!

January 06, 2021

Always a pleasant experience at Matt Burne Honda. Jimmy is an excellent mechanic, and the staff is extremely helpful, and very pleasant to deal with. More

by JPC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Jan 19, 2021 -

Matt Burne Honda responded

Thank you!!

January 04, 2021

I made an appointment for 9am. When I got there they asked me what time I was going to pick the car up. What’s the point of an appointment? My car ended up not being touched for almost an hour. Again More

by Blue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Egon Berardinelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
January 02, 2021

Been having trouble with MY WIFE'S 2016 Accord,and here's the issue. Darling Daughter got a new IPHONE for Christmas, gave Mom her old IPhone and I GOT MOM's old IPhone. All work fine in our 2018 and 2019 More

by CAROLNRONSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
January 01, 2021

I was able to get my service appointment quick and didn’t have to wait long at all. Staff provided Excellent friendly service. I will definitely use Matt Burne again! More

by Leacep25@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Jan 19, 2021 -

Matt Burne Honda responded

Thank you!!

January 01, 2021

Great service! Very personable and safety minded. Great Service Manager and Service Team. I have always recommended Honda Service Team to my friends and family. Always a great experience! More

by ANNMUNLEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Jan 19, 2021 -

Matt Burne Honda responded

Thanks so much for your loyalty and for recommending our service team...we appreciate it!

Nov 03, 2021 -

ANNMUNLEY1 responded

Best service management,team and center around. Always feel well taken care of and safe at Matt Burne Honda Service Center!

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