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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,913 Reviews

2,913 Reviews of Matt Burne Honda - Service Center

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January 26, 2021

Good service, knowledgeable staff but to get the passenger mirror camera reprogrammed a after replacing it with a Honda part, cost $190 for less than an hours time with a $5.00 part. Certainly pri More

by JFHOLMES47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Matt Burne Honda responded

Thank you for the feedback and for taking the time to leave a review.

January 26, 2021

Excellent service. Very convenient. Drop off and pick up service available locally. Friendly and knowledgeable customer service. They have been servicing my vehicles for nearly 20 years. More

by SBRICKEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Jan 28, 2021 -

Matt Burne Honda responded

Thank you for the kind words and for your loyalty...we appreciate it!

January 23, 2021

Everyone is very accommodating pleasant and efficient. Have been going there for five years or so and I am always satisfied. Thank you for all your help More

by MCETD0901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Matt Burne Honda responded

Thanks for your loyalty...we appreciate it!

January 23, 2021

I was having an issue with my car repeatedly going dead and the service department diagnosed that it was a bad cell in the battery. More

by Alicetk27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Jan 28, 2021 -

Matt Burne Honda responded

Happy to help!

January 22, 2021

Well customer service was great the guys had a great attitude and they help you really well. On my car was in the shop for maybe I’ll which I thought would be longer but it wasn’t that was a good thing More

by xgriffin60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Matt Burne Honda responded

Thanks for the positive feedback and for taking the time to leave a review!

January 21, 2021

I’ve been a customer for over 24 years. Best service department around. Especially Egon Berardinelli. He’s always treated me like family. And always looks out for me and my daughters. All Honda owners. More

by IAMCJS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Jan 28, 2021 -

Matt Burne Honda responded

Thanks so much for the kind words and for being a part of the Matt Burne Honda family for over 24 years!!

January 20, 2021

My wife and I totally enjoy the Burne Experience! All the employees from sales to service have always been a pleasurable, knowledgeable and amiable. My next vehicle will definitely be another Honda from More

by stephenbachak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Jan 28, 2021 -

Matt Burne Honda responded

Thank you so much for the kind words! We appreciate you taking the time to leave a review.

January 20, 2021

Excellent service, top-notch. Highly recommended for service. Have had my cars serviced there for many years and always satisfied with the service. The Burne team is exceptional. More

by DMASPC
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Jan 28, 2021 -

Matt Burne Honda responded

Thanks so much for the recommendation and for your loyalty...we appreciate it!!

January 18, 2021

The service department at Burne Honda is top flight. The "Four Horsemen of Burne Honda" are always at the top of their game. They are: Jack Munley, Egon Berardinelli, Morgan Green and Mike Gramigna. The re More

by Love Burne Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley, Mike Gramigna
Jan 19, 2021 -

Matt Burne Honda responded

Giddy up!! Thanks from the Four Horseman of Burne Honda for the kind words!!

January 18, 2021

Great service. Took me right in. Fixed a headlight and had me back on the road ASAP. Even fixed my key fob when noticed it wasn’t working. More

by KATHERINERAMEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Matt Burne Honda responded

So glad you experienced great service at Matt Burne Honda!

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