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2,915 Reviews of Matt Burne Honda - Service Center
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March 10, 2021
Grateful for the efficient and timely response to my recall. Waiting area very well disposed for COVID spacing. Willl definitely recommend your service to other people. recall. Waiting area very well disposed for COVID spacing. Willl definitely recommend your service to other people. More
by Peter
Verified CustomerEmployees Worked With
March 09, 2021
Excellent customer service employees are professional and friendly my car was completed quickly was called stating my car was ready detailed description of everything that was done friendly my car was completed quickly was called stating my car was ready detailed description of everything that was done More
by DACASTELLI
March 09, 2021
A very courteous and intelligent staff friendly tell you exactly what’s wrong will show you old parts or whatever and they got me in right away and got me out quickly exactly what’s wrong will show you old parts or whatever and they got me in right away and got me out quickly More
by GGIOVAGNOLI661
March 08, 2021
The service department is always quick, knowledgeable, and polite. I wish I could have said the same about the Sales (used) department when I went to go buy my 2nd Honda. and polite. I wish I could have said the same about the Sales (used) department when I went to go buy my 2nd Honda. More
by Cutieshooz
March 08, 2021
Service personnel were very pleasant to work with. This was a factory recall item and I found scheduling/drop off/pickup procedures were very accommodating. was a factory recall item and I found scheduling/drop off/pickup procedures were very accommodating. More
by Sreiner308
March 08, 2021
The service departs is very friendly and is very customer service oriented and does a great job explaining what was needed and what service was provided. service oriented and does a great job explaining what was needed and what service was provided. More
by LSHANLEY
March 05, 2021
Excellent service. My car was ready before my requested time. The service done to my car was thoroughly explained to me. They also notified when my inspection was due. time. The service done to my car was thoroughly explained to me. They also notified when my inspection was due. More
by ELN1008
Employees Worked With
March 05, 2021
The service department workers are very professional and extremely helpful. Egon takes very good time and explains what has be done and what doesn't. I do recommend their service department. extremely helpful. Egon takes very good time and explains what has be done and what doesn't. I do recommend their service department. More
by MARNICKPOL
March 04, 2021
Awesome service, extremely friendly..... definitely coming back here to service my car, always got me in when I needed... Egon is so awesome, great place coming back here to service my car, always got me in when I needed... Egon is so awesome, great place More
by Kmokriwsky
Employees Worked With
March 04, 2021
I brought my 2018 Honda Accord in for a recall on Wednesday the 3rs of March. . When I got there, I was told the appointment was for Thursday the 4th. When I was on the conversation setting the app Wednesday the 3rs of March. . When I got there, I was told the appointment was for Thursday the 4th. When I was on the conversation setting the appointment, I was on my speaker phone and both myself and my husband heard Wednesday the 3rd. They did take me in or the recall. This was the second recall and the second time they wiped out my blue tooth settings. When I asked the service manager to restore the settings, , they tried but couldn't. I told the service manager this was the second time in a year my blue tooth setting was deleted and the last time my nephew had to reset the setting. He told me have him try and if not you have to make another appointment to have the technician restore all the computer settings, as they may have been deleted. . I asked them to do it now but they were too busy. I had make another appointment. Terrible customer service after buying this vehicle new from RJ Burne and this was our 3rd purchase. My nephew restored the blue tooth in less than 3 minutes. Very very disappointed in your customer service and the attitude displayed for a returning customer. I'll purchase elsewhere moving forward and my husband is is in the market for a new Honda SUV. We'll go elsewhere. More
by BNISH
