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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,903 Reviews

2,903 Reviews of Matt Burne Honda - Service Center

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January 30, 2025

When I was told a new battery was inserted into my vehicle I assumed it was a new battery never used before. Instead I got a dusty old battery that looks like it was laying around on the floor from an More

by JIMBONELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
January 30, 2025

From the moment I walked into the service area …. I was treated so well. The receptionist greeted me and took checked me in so quickly for my scheduled appointment. The area is so clean and relaxin More

by SUSIEOCONNOR516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service receptionist and the cashier
January 30, 2025

Very courteous and meets your needs for your wait for service to be complete Always deal with the Honda co More

by APOTIS124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

We were treated like Family,I don’t know why anyone would go anywhere else … More

by DEC342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

I wouldn’t go anywhere else there the best I’ve ever dealt with , great service More

by AIRIC1733
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

I would recommend this dealership I had an oil change inspection and the recall The only thing that would have been better is I called at 3 to see if done they said they would call never called till 445 More

by SKIQUEENWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
3.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
3.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Frisino
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

Easy efficient honest appreciative of return customers informative Please don’t make me use a specific number of words in my survey. More

by ZICKYZAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

Service was great as always. Service department is very polite And courteous. I have bought two cars previous at this dealership. Service has always been great. More

by CHARLOTTEBELL1220
Recommend Dealer
Yes
Employees Worked With
I have only worked with the service department
January 27, 2025

The service team and shuttle driver were awesome. I had no issues and my work was completed in a timely manner. More

by ALGS2K1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Frisino
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

I’ve always had great experiences in the past with the service department this time. I tried to reach them multiple times by phone and kept getting some message and it was extremely irksome! The service i More

by Sd
Service Communication
Recommend Dealer
No
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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