Matt Burne Honda - Service Center

I was very disappointed in the time it took to discover just a blown three dollar fuse. The labor cost $145 even though when purchasing this vehicle I spent thousands and I extended warranty written on the just a blown three dollar fuse. The labor cost $145 even though when purchasing this vehicle I spent thousands and I extended warranty written on the invoice. They stated that they corrected the problem, one of the things was rerouting the problem wire if you call rerouting letting the wire dangle over the rearview mirror that is a poor solution. I would be happy to send you photos of that fix. Also, I wish the service personnel paid attention to his dirty hands when opening and closing the interior of the door I would never release that car to the customer with that mess on the interior of the door I have purchased all my cars from Bernie Honda since 1985 till 2020 Tom Carey Really screwed up when I turned in my car when purchasing the 2020, the general manager who was made aware of the screwup did not even call me to acknowledge the issue. Needless to say, I will never purchase another car from Matt Bernie Honda. More

outstanding service outstanding outstanding outstanding service outstanding service outstanding service outstanding service outstanding service outstanding service service outstanding service outstanding service outstanding service outstanding service outstanding service More

Everything was quick and painless Technician did a great job of getting my car inspected job of getting my car inspected More

I have purchased 7 Honda’s from Matt Burne Honda, this will be my last. Service department diagnosed my vehicle having 3 major components failing. All adding up to around 6,000. They are not mechanics, th will be my last. Service department diagnosed my vehicle having 3 major components failing. All adding up to around 6,000. They are not mechanics, they are part changers. More

Very happy with service! Successfully diagnosed and took care of a problem with the catalytic converter covered under warranty. Successfully diagnosed and took care of a problem with the catalytic converter covered under warranty. More

They accomodated my work scheduled when making my appointment. Provided rides to my place of employment a few blocks away since I was unable to waite at the dealership while they serviced my car. appointment. Provided rides to my place of employment a few blocks away since I was unable to waite at the dealership while they serviced my car. Everyone was curteous and friendly. More

Repeat visits needed to solve problem with 2024 passport with 6000 miles. Some of staff gave reasons for issues which were not reasonable at all. Shows lack of knowledge. Blamed customer for issues versus with 6000 miles. Some of staff gave reasons for issues which were not reasonable at all. Shows lack of knowledge. Blamed customer for issues versus digging to find the issue. More

Always a good and pleasant experience for service on our two Pilots Keep up the good work! two Pilots Keep up the good work! More

They went above and beyond to get me a great deal on a car quickly car quickly More

Very good service, both Dave and Kevin were extremely helpful. Kevin went above and beyond to assist me in my quest for a new car helpful. Kevin went above and beyond to assist me in my quest for a new car More