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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,704 Reviews

2,704 Reviews of Matt Burne Honda - Service Center

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November 23, 2024

Quality service without a long wait. Convenient location. Clean waiting room. Pleasant staff. Will be back More

by TKILMER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
3.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

I had my daughter’s CRV in for service, as usual the service was excellent. Egon and Vickey in the service department went above and beyond with everything. I also stopped by and talked with Tom Richard More

by ELIZRICH516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Frisino
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2024

Bad overall service experience. In over 25+ years this was the least helpful service advisor. Kassandra Refused to do even the minimum to help More

by Mandi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Wicksnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kassandra
November 21, 2024

Exceptional service provided by this department! The prompt resolution of our car issue exceeded our expectation. Aside from having it fixed the same day (which we didn’t expect), Egon even gave a c More

by Khristie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Wicksnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

It’s the best! Easy to schedule appointments and quick efficient reliable service. Communication with any car issue is done promptly and taken care of as quickly as More

by GCSIMPSON37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Frisino
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Verry helpful and professional. Followed up On message that i left in reasonable time frame More

by CASSBLAISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Frisino
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

I was very pleased with my visit to Matt Burne Honda! Everyone is always so helpful and friendly! More

by MCLAUGHLIN.S89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch Gursky
November 20, 2024

Excellent dealership would recommend to any one looking for a new car service is great More

by DJSTEVE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vicki Frisino
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Everyone is very friendly and pleasant to deal with. Have a nice area to sit while waiting for your vehicle to be serviced. More

by GCPVEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't get a name.
November 19, 2024

I love this dealership! Every time I come in for service they really go out of their way to be kind and make me feel welcome. It is a very positive environment! More

by CSMM1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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