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Matt Burne Honda
Scranton, PA
4,566 Reviews
Matt Burne Honda is proud to provide the greater Scranton, Kingston, Clarks Summit and Wilkes Barre area with new Honda vehicles and used cars of the highest quality. Our staff at Matt Burne Honda is available in person or online to help you find the perfect new Honda in Scranton for you and your family. We can also introduce you to the wide variety of used cars on display on our dealership lot by many top manufacturers. Contact us online to schedule a test drive or stop by in person and speak with a member of our friendly sales staff.
Don't fear auto financing! Our financial staff makes getting a car loan or Honda lease in Scranton a breeze. Everything will be explained to you and all of your auto financing questions will be answered. Our customers matter the most to us and our staff in all departments is trained to be as helpful as possible.
In the event that you need Honda car repair our certified technicians are trained to fix, service, repair and maintain new and used Honda cars as well as vehicles by many other manufacturers. If you have car troubles come to us and we will repair your vehicle with trustworthy Honda auto parts.
Our service isn't limited to the new and used vehicles we have on our website! Submit our CarFinder form and we will help you locate the new or used car in the Scranton area you desire even if it isn't at our dealership. We are easy to find...use our directions to find us at 1110 Wyoming Ave. We love to hear your feedback, questions and comments! Use our contact form to schedule a test drive, inquire about a new or used car or let us know how your experience with us was! Matt Burne Honda's professional and friendly staff looks forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,566 reviews
March 04, 2021
I brought my 2018 Honda Accord in for a recall on Wednesday the 3rs of March. . When I got there, I was told the appointment was for Thursday the 4th. When I was on the conversation setting the app Wednesday the 3rs of March. . When I got there, I was told the appointment was for Thursday the 4th. When I was on the conversation setting the appointment, I was on my speaker phone and both myself and my husband heard Wednesday the 3rd. They did take me in or the recall. This was the second recall and the second time they wiped out my blue tooth settings. When I asked the service manager to restore the settings, , they tried but couldn't. I told the service manager this was the second time in a year my blue tooth setting was deleted and the last time my nephew had to reset the setting. He told me have him try and if not you have to make another appointment to have the technician restore all the computer settings, as they may have been deleted. . I asked them to do it now but they were too busy. I had make another appointment. Terrible customer service after buying this vehicle new from RJ Burne and this was our 3rd purchase. My nephew restored the blue tooth in less than 3 minutes. Very very disappointed in your customer service and the attitude displayed for a returning customer. I'll purchase elsewhere moving forward and my husband is is in the market for a new Honda SUV. We'll go elsewhere. More
by BNISH
Verified Customer
March 04, 2021
A great dealership to work with, not only in sales, but as well as their great service and parts department. All staff members are courteous and knowledgeable regarding sales as well as service. This can b as well as their great service and parts department. All staff members are courteous and knowledgeable regarding sales as well as service. This can be attested to by the fact that I have purchased 7 new vehicles from Matt Burne Honda in the last 14 years, with the most recent one being 2 days ago! This dealership is "first class" and second to none - - very impressive! More
by GYBURNEHONDA
Employees Worked With
Other Employees :
Jack Munley, Mike Gramigna
March 03, 2021
Rick Kinney is awesome! Super great experience, as always at Burne Honda. Fast, affordable, friendly, not pushy which always relieves the stress of car buying! always at Burne Honda. Fast, affordable, friendly, not pushy which always relieves the stress of car buying! More
by JILLIAN.BLOOM
March 03, 2021
Egon, Jack and Morgan have been helping get my car taken care of since it’s first oil change. There’s a reason why I always bring it back to be serviced. Them and the guys in the garage know what they’re do care of since it’s first oil change. There’s a reason why I always bring it back to be serviced. Them and the guys in the garage know what they’re doing and they always look out for their people. More
by JONATHONLABENSKI
March 03, 2021
The crew is knows Hondas! They know what to do when. I trust them. They were on time, polite, and helpful. If I were to drive a long distance, I would have them check Hannah Honda before the trip. trust them. They were on time, polite, and helpful. If I were to drive a long distance, I would have them check Hannah Honda before the trip. More
by GRAKLS
Employees Worked With
All were helpful.
March 03, 2021
I have only owned Honda’s since 2015 and I’ve never had any issues with either the cars or the employees at the Honda dealers. Everyone I’ve dealt with has been patient and nice. any issues with either the cars or the employees at the Honda dealers. Everyone I’ve dealt with has been patient and nice. More
by Ezekiel A
March 03, 2021
I knew I wanted a used CRV for my soon to be 16 year old child. I inquired on a few thru their website. Lori responded promptly to my inquiries, quoted me the internet price, and discussed scheduling an app child. I inquired on a few thru their website. Lori responded promptly to my inquiries, quoted me the internet price, and discussed scheduling an appointment to look at the vehicle for the next day. Since she was working from home, I met with Rick. He was very matter of fact, little chit chat, and mostly concerned with finalizing the sale. Rick processed the information to determine what type of financing I'd be looking at. Due to covid, each desk is set up with plexiglass. It was not at all private with having to provide my personal information such as social security number, date of birth, income, employer, etc, making it very easy for anyone in the showroom to steal my identity. I was approved and Rick and Dave wanted to complete the sale without even letting me know the percentage rate and monthly payment. I left to discuss the sale with my family and to check with one of the credit union's I'm a member of, which provided me with a lower rate. I relayed the information to Rick, he checked with Finance, and they were able to match the lower rate. Dave advised it'd really financially benefit Rick with reaching his quota if I signed and took the vehicle that day since it was the last day of the month. I was agreeable, however, I inquired with Rick what can be done for me as the customer since I was doing him a favor. Dave was willing to provide 2 free oil changes. When I went to pick up the vehicle a few hours later, we inquired if an additional 2 oil changes could be included, making it 4. Dave stated 2 minus 2 equals zero. I felt that was rude, especially since I, as the customer, was making the sale the same day as inquiring on the vehicle to financially benefit Rick and Dave. In the time I was at the dealership, I found Dave to be a punk, curt, rude, and have a superior attitude. We went over to meet with Kevin in Finance. Hands down, great guy who knows his job, took the time to explain everything, and has a great sense of humor. More
by Sierra's Mother
March 03, 2021
Took my vehicle for service to Jimmy Pliska, awesome mechanic who explained the service that he provided in terms that I understood. Mr. Berardinelli and Mr. Munley treat customers like family, always s mechanic who explained the service that he provided in terms that I understood. Mr. Berardinelli and Mr. Munley treat customers like family, always so respectful. Kevin Moylan is great and goes above and beyond. It is a pleasure dealing with the wonderful staff of Matt Burne Honda. More
by JPC
March 02, 2021
Great experience with Burne Honda, from the welcoming receptionist greeting each guest, to the attention and cooperation from the sales team. I felt that my salesmen worked with me and listened. receptionist greeting each guest, to the attention and cooperation from the sales team. I felt that my salesmen worked with me and listened. More
by CATE504
March 02, 2021
Buying a car from Matt Burne Honda was a wonderful experience- excellent customer service. Sales consultant David Walsh was knowledgeable and great to work with... I would refer friends and family to experience- excellent customer service. Sales consultant David Walsh was knowledgeable and great to work with... I would refer friends and family to this dealership More
by MBARRO12
