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Matt Bowers Nissan of South Mississippi

D'Iberville, MS

4.7
1,735 Reviews
We make it easy, we make it fun! We’re the dealership you’re going to love! We’ve got a staff that will do it right, we know what’s important it’s your time, what a sight! The coffee is hot, grab a seat and relax, our service department is rolling and will jump on the task! If you’re thinking about cars boy you’ve picked the right place, the Ray Brandt Nissan of South Mississippi staff has so much fun in this place! We know budgets are important because we’ve got them too, so we’ll work as hard as we can to make sure it’s right for you. We know you’ve got choices, so we’ll elevate our game, with your satisfaction our #1 aim. We make it easy, not just words that we say, they're the culture we live by every single day! When you’re looking for quality auto maintenance and repairs near D’Iberville, you can always count on the professional technicians in our Nissan service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in D’Iberville count on the high-quality vehicles and services found at Ray Brandt Nissan of South Mississippi, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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11600 BOBBY ELEUTERIUS BL

D'Iberville, MS

39540

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Showing 1,735 reviews

February 08, 2022

Prompt service, friendly, customer service orientation, professional staff, comfortable facility, good coffee. I’ll be happy to return in the future! More

by SEMGRIGGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Eberly, Ashley Feo
Feb 08, 2022 -

Matt Bowers Nissan of South Mississippi responded

Thank you for sharing your service experience with us. We are glad to hear that our team was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

February 08, 2022

My Name is Dianne Jones , I had a issue with my 2021 Rogue. I called the sales person Jamie Commander ,He got me with Service right away they had me bring my car in and had a car waiting for me as I lef More

by Dianne.jones07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Eberly, Les Fillingame, Loc Van, Jamie Commander, Kimberly Lancaster
Feb 08, 2022 -

Matt Bowers Nissan of South Mississippi responded

Thank you for sharing your service experience with us. We are glad to hear that our team was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

February 08, 2022

The service rider was awesome and so was the service manager. They both were thorough and explained what could be happening with the camera in my car. They didn’t made us feel stupid about why we saw w More

by STOVER.ED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Eberly, John Turk
Feb 09, 2022 -

Matt Bowers Nissan of South Mississippi responded

Thank you for sharing your service experience with us. We are glad to hear that our team was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

February 07, 2022

Didn't fix a leak the first time and had a major problem less than 6 months after asking them to please check everything, feel like I paind a premium for terible service. The staff is great as is the facili More

by REDLIONRANCH9855
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shannon Eberly, Ashley Feo
Feb 07, 2022 -

Matt Bowers Nissan of South Mississippi responded

Thank you for sharing your service experience with us. I truly apologize that you had a bad experience. So that I could properly address this issue, I looked into what services you had done six months ago and again recently. According to what I was able to find, your vehicle, a 2005 Maxima, had very low mileage, which would suggest that the vehicle was not driven often. When a vehicle is not driven, and sits through fluctuation of temperatures due to weather, multiple issues can occur to the seals and moveable parts that may not be immediately apparent. There was no maintenance history available prior to bringing it here. I see on your initial visit there was extensive work done with the tires, brakes, rotors, cooling system, cv axle and the coolant fans. These are all things that were readily apparent during the inspection. Upon your next visit, approximately 6 months later, I noted that the vehicle once again had only been driven approximately 300 miles, which again suggests that it sat through a variety of weather changes, which would create even greater wear on seals and moveable parts. Unfortunately, many of the items that were addressed on your second visit, the serpentine belt, battery, hood supports, valve covers, and valve gaskets, may not have been visible on your first visit. Many of these items are rubberized parts that may not immediately show wear until the vehicle is driven regularly. Again, I do truly apologize that your experience with us was less than favorable. I do hope that by further explaining what occurs when a vehicle is not operated on a regular basis will help you to better understand that it was not our intention to provide poor service. Sincerely, Kimberly Lancaster Owner Loyalty Manager Ray Brandt Nissan of South Mississippi (228) 220-0800 Ext 1181 kimberly.lancaster@raybrandtautogroup.com

February 07, 2022

I always feel like I get the best service here. Shannon is smart, friendly, and patient. She takes time to explain everything. The technicians are very neat and I always get my vehicle back cleaner and bet More

by HappyCamper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McQuillan, Shannon Eberly, Ashley Feo
Feb 07, 2022 -

Matt Bowers Nissan of South Mississippi responded

Thank you for sharing your service experience with us. We are glad to hear that Shannon and our team were able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

Feb 07, 2022 -

Matt Bowers Nissan of South Mississippi responded

Thank you so much for sharing your experience with us. We are so glad to hear that Shannon and Michael took great care of you during your visit! We strive to provide 100% satisfaction. Shannon and Michael are a wealth of knowledge and experience, and we are happy to have them as part of our team. Thank you again and we look forward to your next visit! Ray Brandt Auto Group #WeMakeItEasy

February 07, 2022

Best service department on the coast. Had my truck diagnosed and completed a comprehensive repair in a very reasonable time. More

by conrmitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All mechanics , Shannon Eberly, John Turk, Ashley Feo, Kimberly Lancaster
Feb 07, 2022 -

Matt Bowers Nissan of South Mississippi responded

Thank you for sharing your service experience with us. We are so glad to hear that our team was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

February 07, 2022

The dealership is welcoming and very friendly and helpful. They offer positive services and honest feedback on your vehicle! More

by BRENTSHIDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Eberly
Feb 08, 2022 -

Matt Bowers Nissan of South Mississippi responded

Thank you for sharing your service experience with us. We are so glad to hear that our team was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

February 03, 2022

I have been working with Patrick Orieo for at least 15 years now. He is one of the best salesperson I have ever dealt with, he knows so much about the Nissan brand I totally trust his judgment about any c More

by FRENCHYLEMAIRE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caroline Poulin, Patrick Oriol, Les Fillingame, Loc Van, Chris Nguyen, Kimberly Lancaster
Feb 04, 2022 -

Matt Bowers Nissan of South Mississippi responded

Thank you for sharing your experience with us. We are so glad to hear that Patrick and our team were able to take great care of you during your visit! We strive to provide 100% satisfaction and Patrick truly is a wealth of knowledge! Congratulations on your new vehicle and we look forward to assisting you with all your vehicle needs! Ray Brandt Auto Group #WeMakeItEasy

February 02, 2022

Kevin gave me great customer service excellent experience I would recommend to all my friends and relatives. More

by thomaslewis2424
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Payton, Patrick Oriol, Jason "JB" Barnett, Stacy Ladner, Jamie Commander, George Singley, John Binkley, Chris Nguyen
Feb 02, 2022 -

Matt Bowers Nissan of South Mississippi responded

Thank you for sharing your experience with us. We are so glad to hear that our team was able to take great care of you during your visit! We are truly blessed to have a fantastic team and Kevin is definitely wonderful to work with! Congratulations on your new vehicle and we look forward to continuing to provide exceptional service for all of your future service and vehicle needs! Ray Brandt Auto Group #WeMakeItEasy

February 02, 2022

Service on my car was super. I did however experience an issue with the customer service folks. On Saturday morning beginning at 8:00 am I called to make this appointment. Girl who answered said someone wo More

by WHODATGAMEPLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Lancaster
Feb 02, 2022 -

Matt Bowers Nissan of South Mississippi responded

Thank you for sharing your service experience with us. We are so glad to hear that our team was able to take great care of you and your vehicle during your visit! I do apologize for the inconvenience of not getting a return call and the need to continually call back. I'm not sure as to the circumstances as to why no one returned your call, but that truly does not normally occur. We truly do appreciate your feedback and will strive to make sure that this does not happen again. 100% satisfaction is our goal. Ray Brandt Auto Group #WeMakeItEasy

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