Matt Bowers Infiniti Metairie - Service Center

Pleased I was very pleased with my experience at the dealership I always enjoy receiving my car cleaned inside and outside The time for the necessary serv I was very pleased with my experience at the dealership I always enjoy receiving my car cleaned inside and outside The time for the necessary service was quicker than what I had anticipated More

Servicing of Unit Ryan Weber is an outstanding customer oriented service adviser.... Ryan called me even when he was on vacation to follow up on a msg from his voice Ryan Weber is an outstanding customer oriented service adviser.... Ryan called me even when he was on vacation to follow up on a msg from his voice mail.... More

Oil change and tire rotation Q50 David Jones was very personable and took care of my needs in a timely manner. The waiting area was very clean and bright and refreshments were provid David Jones was very personable and took care of my needs in a timely manner. The waiting area was very clean and bright and refreshments were provided. My car was cleaned before being returned to me. More

Oil leak Airbag fixed Dealership can be trusted to do the right thing for car and customer. Service dept. not pushy for jobs. Oil leak onset 3 years prior in this 2003 FX Dealership can be trusted to do the right thing for car and customer. Service dept. not pushy for jobs. Oil leak onset 3 years prior in this 2003 FX 35. Time for that festering problem to be eliminated. Airbag not on recall. Getting that replaced was my choice. Battery replaced after 24 months was my choice, for my piece of mind, winter coming. Every topic taken care of professionally. More

Courteous and Efficient Tim was amazing to deal with! He was courteous, polite, knowledgeable, and efficient. As always, it was a great experience getting my car serviced a Tim was amazing to deal with! He was courteous, polite, knowledgeable, and efficient. As always, it was a great experience getting my car serviced at Infiniti of Metairie! More

annual service Q-70S The service was great! everything that the vehicle was brought in for was addressed. Service department was ran very efficiently and the waiting room The service was great! everything that the vehicle was brought in for was addressed. Service department was ran very efficiently and the waiting room was inviting. Cost for servicing was comparable to all other dealerships if not cheaper. More

Typical Louisiana Monopoly, no competition, poor service The Sewell Infiniti Experience vs the Ray Brandt Infiniti Monopoly. First let me preface this by saying I’ve purchased 5 Infiniti’s from Sewell Inf The Sewell Infiniti Experience vs the Ray Brandt Infiniti Monopoly. First let me preface this by saying I’ve purchased 5 Infiniti’s from Sewell Infiniti Dallas. I’ve recently transferred back home to New Orleans, having live the last 33 years in Texas. I bought my new Q-70 in for an oil change today. In the business world, first impressions goes a long way. When you drive into Sewell, it’s thru a 4 lane covered indoor drive area. Ray Brandt Infiniti has a little gas station style kiosk, when I saw that, I knew I was in for a long day. In Dallas, the service reps are there when you step out of the door. Ray Brandt you have to fine a place to park your vehicle, then go inside and find a service rep. In Louisiana, piss poor customer service seems to be the norm. The waiting room at Sewell, first class all the way, Ray Brandt, I’ve seen better service areas at the I-Hop. My Lord, I wish people here could see how it’s done right, I’ve been advised 2 hours for an oil change More to follow........ More

replace battery Waited about hour and a half . Clean professional and friendly service. I didn’t have an appointment and was able to get in and have my vehicle taken Waited about hour and a half . Clean professional and friendly service. I didn’t have an appointment and was able to get in and have my vehicle taken care of. More

Excellent Personnel attentive, responsive, knowledgeable and efficient. Environment welcoming and comfortable. Service completed in a timely manner.checkout e Personnel attentive, responsive, knowledgeable and efficient. Environment welcoming and comfortable. Service completed in a timely manner.checkout efficient and car wash much appreciated, as usual. More

Experience Everything was good I would gladly return my vehicle is always taken care of I am happy that I have chosen ray brandt Infiniti for my car Everything was good I would gladly return my vehicle is always taken care of I am happy that I have chosen ray brandt Infiniti for my car More