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Matt Bowers Infiniti Metairie - Service Center

Metairie, LA

4.5
1,157 Reviews

1,157 Reviews of Matt Bowers Infiniti Metairie - Service Center

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November 17, 2019

Great service Fixed tire with a nail in it. Got warranty insurance coverage to pay for it. Car was washed before leaving. Javier took care of situation efficiently. More

by cmggraham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier
Nov 18, 2019 -

Matt Bowers Infiniti Metairie responded

Thank you so much for your rating and review! We're thrilled to know Javier was able to assist you during your visit with us and was able to handle the situation efficiently!

November 15, 2019

Happy experience My service person went out of his way to accommodate me. Kept me informed of what was going on and gave me a price of what we Kies mean.My service per More

by 1NOLIAJGGC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Salmon
Nov 18, 2019 -

Matt Bowers Infiniti Metairie responded

Thank you so much for your rating and review! We take pride in our customer service and to ensure that our customers are fully informed on what they are purchasing off our lot. We're happy to know Francisco was able to assist you during your visit with us and was able to find a price that fulfilled your satisfaction!

November 14, 2019

Quick and prompt service and attention. Quick prompt service by Tim in the Service Department. Very polite and professional. Very easy to work with every time I go in for service. More

by BLLAICHE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Revels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim in Service
Nov 18, 2019 -

Matt Bowers Infiniti Metairie responded

Thank you so much for your rating and review! We're really glad to know Victoria and Tim were able to assist you during your visit with us. We take pride in our professional and prompt customer service to make sure you're fully satisfied with your vehicle.

November 13, 2019

Excellent service! The service members were courteous, polite, and very helpful - from the first phone call, to the drop off and pick up. I was very satisfied. More

by KFIMPAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Nov 14, 2019 -

Matt Bowers Infiniti Metairie responded

Thank you so much for your rating and review! We take pride in our customer service to ensure that you are fully satisfied with your purchase with us and that you are completely comfortable getting back on the road in no time!

November 12, 2019

Tire change As always, Ray Brandt was fast and the staff was wonderful. I would highly recommend this dealership to anyone thinking of purchasing a luxury vehicle More

by DENISE15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bufton
Nov 14, 2019 -

Matt Bowers Infiniti Metairie responded

Thank you so much for your rating and review, Denise! We are so happy you'll be recommending us, we appreciate it! We're pleased to know David was able to assist you during your visit with us.

November 12, 2019

Quick and easy . We were available to drop off and move fast. The car was ready in about2-3 hours. Totally easy and happy with the car. More

by MARIA.DELANEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Revels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2019 -

Matt Bowers Infiniti Metairie responded

Thank you so much for your rating and review, Maria! We always do our very best to ensure fast and efficient service on your vehicle to get you back on the road in no time! We're so pleased that you're happy with the car and that Victoria was able to assist you during your visit with us!

November 07, 2019

Maintenance Service Review Scheduling appt online was effortless, all employees were friendly & helpful. Loved service message with update of service work requested & additional More

by BABYJ630
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Carpenter
Nov 08, 2019 -

Matt Bowers Infiniti Metairie responded

Thank you so much for your rating and review! We are so pleased to know the scheduling process was effortless and that Chris was able to assist you during your visit with us! We always want to make sure your vehicle is up to date and we look forward to any future visits with us!

November 07, 2019

Oil change and tire rotation I have always been satisfied with the service at this dealership. I would recommend them to others and likely consider purchasing from them again when More

by SHERILL.DUPREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t recall the names. Everyone working there made it a nice experience!
Nov 08, 2019 -

Matt Bowers Infiniti Metairie responded

Thank you so much for your rating and review, Sherill! We take pride in making sure our visitors are fully satisfied by the time they're driving off our lot! We so look forward to seeing you again for your next vehicle purchase or any other business you may have with us in the future!

November 07, 2019

Great service I enjoyed the friendliness of the staff and how convenient they made the process. The big screen TV,the refreshments, the easy seating is really cool. More

by BABLUPINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jones
Nov 08, 2019 -

Matt Bowers Infiniti Metairie responded

Thank you so much for the rating and review! We are pleased to hear about the friendliness of the staff and how convenient the process was. We want to make sure you'll completely comfortable during your visit with us and we take pride in that. We look forward to any future business you'll have with us!

November 06, 2019

Oil Change They did a diagnostic service and oil change and let me know if anything needed to be done to my car. All was good and it was done quickly More

by ZETZ3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier
Nov 08, 2019 -

Matt Bowers Infiniti Metairie responded

Thank you so much for your rating and review! We always want to make sure you're fully up to date on your vehicle's status. We are so pleased Javier could assist you during your visit with us and we look forward to any business with you in the future!

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