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Matt Bowers Infiniti Metairie - Service Center

Metairie, LA

4.5
1,157 Reviews

1,157 Reviews of Matt Bowers Infiniti Metairie - Service Center

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January 16, 2020

Courteous and professional I was greeted immediately upon arrival by Anne Nguyen. The Anne retrieve the necessary information from me in order to access my scheduled appointment More

by NPROUT57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anne Nguyen
Jan 17, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you so much for your rating and review! We're so happy to hear that Anne was able to assist you during your visit with us and was able to gather the necessary information for you! We take great pride in our customer service to make sure that our customers are fully informed on the services being done to their vehicle to get them back on the road in no time! We look forward to any future service visits you'll have with us!

January 14, 2020

The service department has ALWAYS given me great care for my QX60 Hybrid. They treat me more like a friend than another customer... I really appreciate the ease of appointment making and the consistently h More

by TIMIZZY9895
Recommend Dealer
Yes
Employees Worked With
David
Jan 17, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you so much for your rating and review! We're so happy to hear that our wonderful service department was able to assist you during your visit with us! We take pride in our customer service to ensure that our customers are treated like family when they are visiting our dealership. We like to make sure that our customers are fully informed and completely comfortable with the services being done to their vehicle before getting them back on the road in no time! We look forward to any future visits you'll have with us!

January 13, 2020

Service The service I received went without a hitch. Ryan Weber did a great job! Very professional and kept me informed while my car was being serviced. More

by TGENTILE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Weber
Jan 13, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you so much for your rating and review! We're so happy to hear that Ryan was able to assist you during your visit with us! We take great pride in our customer service to ensure that our customers are fully informed and satisfied with the services being done to their vehicle. We want to provide a fast an efficient visit for you that way you're back on the road in no time! We look forward to any future visits you'll have with us!

January 11, 2020

Service is good, hourly labor rate is way too high, especially putting on new windshield wiper blades that take just a few minutes. That is a rip off. More

by DEBRA.WAGNER
Recommend Dealer
Yes
Employees Worked With
Tina in service is awesome.
Jan 27, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to reach out, Debra. We're happy to hear that Tina was able to assist you during your visit with us. We have forwarded your message to our management team to further investigate this matter regarding the windshield wipers. Please feel free to contact us directly, if you need immediate assistance.

January 10, 2020

Courteous and prompt. Greeted me as I drove up and directed me where to check in. Limited my wait time to work with my schedule. More

by VILLARSPT
Recommend Dealer
Yes
Employees Worked With
Annie Nguyen
Jan 10, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you so much for your rating and review! We take great pride in our customer service to ensure that our customers are serviced with the best care to get you back on the road in no time! We're so happy to hear that Annie was able to assist you during your visit with us! We're looking forward to any future business you'll have with us!

January 09, 2020

I’ve been doing business with you since 2002. I live in Pass Christian, Ms and choose to drive to Metairie for my purchase and service. More

by GSVOIGTS
Recommend Dealer
Yes
Employees Worked With
Robert Lambertson
Jan 09, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you so much for your rating and review! We're so happy to hear that you've been coming to us for 18 years! You're amazing for driving all the way to come see us and we look forward to any business you'll have with us in the future!

January 02, 2020

Always excellent service Everyone at Infiniti is so professional. The service team is friendly and fast. The sales team is a notch above the rest with the kind of service that More

by RESTOVIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Revels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for the excellent rating and review! Please let us know how we can continue to earn your business! Happy New Year!

January 02, 2020

Vehicle serviced within time period given upon arrival. Service was great...purchased a battery Feb 2019....battery tested bad. The dealership replaced the battery free of charge....under warranty. A repre More

by POWELL_BRENDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Sal
Jan 02, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for the excellent rating and review! Glad to hear that Javier and the team at Ray Brandt INFINITI of Metairie were able to help you with your car battery needs. Please let us know how we can continue to assist you in your vehicle service needs. Happy New Year!

January 02, 2020

Simply The Best!!! My team is awesome at Ray Brant Infiniti! The work is done right and in timely order. Tim Milam takes great care of me! Thanks, Lisa, Tim and all More

by JJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Milam, Lisa Mayeau
Jan 02, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you JJ for the excellent rating and review. Please let us know how we can continue to assist you. Happy New Year!

January 01, 2020

Excellent Service great. The wait time was great. The shuttle service was excellent. The post service (car washing and vacuuming) was not so good. It looked wo More

by RAEWCUTNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bufton
Jan 02, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you so much for your rating and review! We are so happy to hear about your fast and efficient visit with us and that David was able to help you out! We take pride in our customer service to make sure that you are given nothing but the best care when visiting our dealership and that you're back on the road in no time!

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