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Matt Bowers Infiniti Metairie - Service Center

Metairie, LA

4.5
1,157 Reviews

1,157 Reviews of Matt Bowers Infiniti Metairie - Service Center

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November 14, 2023

Friendly, personal service. They efficiently performed the service and checked other items in case they needed attention. More

by RMMARSHA
Recommend Dealer
Yes
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Daigle
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Nov 14, 2023 -

RMMARSHA responded

John Daigle was great and would recommend him.

Nov 15, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your positive experience at Ray Brandt INFINITI of Metairie! We are very pleased to hear that our team, especially John, provided you with friendly and efficient service. It's our goal to ensure that not only your immediate needs are met but also to proactively check for any potential issues to maintain your vehicle's optimal performance. Your recommendation means a lot to us, and we look forward to continuing to provide you with excellent service in the future. If there's anything else you need or if you have any further feedback, please don't hesitate to reach out. Safe travels until we see you next! Ray Brandt Auto Group #WeMakeItEasy

November 10, 2023

Was so happy to be helped on a Saturday morning and was very helpful and very kind . More

by Lynn Pickett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gueldner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

November 10, 2023

John was professional and pleasant. Things went just as he described. Overall duration was reasonable. More

by STROCQUET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that John and our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

November 09, 2023

It Was Great It Was A Great Experience Working With Ms Tina She Was A Wonderful Helping Me Get What I Needed Done More

by TORIANO.P7
Recommend Dealer
Yes
Employees Worked With
Tina Verret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Verret
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Nov 15, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to share your experience at Ray Brandt INFINITI of Metairie! We're so pleased to hear that your time with Tina was so positive! Her dedication to providing exceptional service and ensuring you get exactly what you need is a shining example of our commitment to our customers. Your wonderful feedback is greatly appreciated. It's customers like you who make our job truly rewarding. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

November 08, 2023

I scheduled an oil change and being able to schedule this service online was extremely convenient! I dropped my car off and Tina had amazing customer service! Once they comb through your vehicle they send yo More

by KRISTYN.HEBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Verret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2023 -

Matt Bowers Infiniti Metairie responded

We're delighted to hear about your positive experience with our online scheduling and service process! We are so glad that Tina provided amazing customer service and that the comprehensive vehicle report added value to your visit. Our aim is to make each step of the service process, from scheduling to pick-up, as convenient and transparent as possible. We're glad this resonated with you and that your car was ready swiftly. Thank you for choosing Ray Brandt INFINITI of Metairie for your automotive needs and for sharing your feedback. We look forward to continuing to provide you with top-quality service in the future! Ray Brandt Auto Group #WeMakeItEasy

November 03, 2023

Tina was courteous, helpful, and knowledgeable. Repair was done within given timeline and communication was easy and effective. More

by DAWNC1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Verret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your positive experience with Tina and our service team with us. We're thrilled to hear that her courteous, helpful, and knowledgeable approach, along with our commitment to timely repairs and clear communication, met your expectations. Your satisfaction is our top priority, and feedback like yours reaffirms the hard work we put in every day. We appreciate your trust in us to get the job done right and look forward to serving you again in the future. Thanks for choosing Ray Brandt INFINITI of Metairie! Ray Brandt Auto Group #WeMakeItEasy

November 03, 2023

I have worked with Mr. Daigle in the past and he is outstanding in his job. He knows exactly what I need. He is kind and courteous. I can leave my car in confidence if k More

by ANNIEBAUDIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2023 -

Matt Bowers Infiniti Metairie responded

Dear Ms. Baudier, We are incredibly grateful that you took the time to leave us this review. Our dealership values customer satisfaction as a top priority and it's heartening to hear that Mr. Daigle's dedication and expertise continue to resonate with your experiences. It's customers like you that make our job extra wonderful. We look forward to delivering you the same kind and expert service for years to come, and we're always here when you need us. Thank you for placing your trust in Ray Brandt INFINITI of Metairie and for your loyalty to our service! Sincerely, The Ray Brandt Auto Team

Nov 09, 2023 -

Matt Bowers Infiniti Metairie responded

We are very grateful and proud to have team members who go above and beyond to extend kindness and professionalism. Your acknowledgment is truly appreciated, and we can't thank you enough for your continued trust and support in us. Warm Regards, The Ray Brandt Auto Team

November 03, 2023

I love the service but I do miss not having a ride to work when I leave my car there. Your mechanic is on point! Nice work. More

by Diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Verret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John the mechanic
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Nov 14, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for your positive feedback about our service and the quality of work our mechanics perform! We're so glad to hear that you're satisfied with the service you received. We understand that not having a ride to work when you leave your car with us can be inconvenient. Your comfort and convenience are important to us, and we're continually looking for ways to enhance our customer experience. We appreciate your feedback, and we look forward to welcoming you back soon. Thank you for choosing Ray Brandt INFINITI of Metairie, and we're glad to have you as part of our community! Ray Brandt Auto Group #WeMakeItEasy

November 01, 2023

Very pleasant to work with and explained everything they were aging to take care of! More

by RANADAI77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Verret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Josafat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Thomas Arnold, III, Parker Campo, Jeff Lawrence
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Nov 06, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing feedback about your visit with us! We're very glad to hear that our team at Ray Brandt INFINITI of Metairie left a positive impression on you with their friendly and thorough service. Your satisfaction means everything, and we're pleased we were able to provide you with an enjoyable experience. We appreciate your kind words and look forward to seeing you back on your next visit! Ray Brandt Auto Group #WeMakeItEasy

October 31, 2023

This is my second vehicle I purchsed from this dealership, sales and service are very professional . More

by CITYWIDE70056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Garbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Thomas Arnold, III, Alberto Torres, Jeff Lawrence, Woody Gregoire, James Mcewen
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Oct 31, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for entrusting us with your vehicle needs once again! We're honored to have you as a returning customer and are delighted to hear that both our sales and service teams have consistently met your expectations. Our goal is to provide a seamless and professional experience to all our valued patrons. Your continued support and trust in us is truly appreciated. We look forward to assisting you with any future needs, and wish you many happy miles with your vehicle! Ray Brandt Auto Group #WeMakeItEasy

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