Matt Bowers Infiniti Metairie - Service Center

We find only pleasant service visits. Reasonable prices for maintenance. And the car is always washed. The waiting area is always clean, and coffee and snacks are available. for maintenance. And the car is always washed. The waiting area is always clean, and coffee and snacks are available. More

Great!!!! I stop by Infiniti without an appointment. They took my car. An hour later I was back on the road....The people was very nice and the waiting room and restroom was very clean.👍👍 took my car. An hour later I was back on the road....The people was very nice and the waiting room and restroom was very clean.👍👍 More

Great! It was great. The service was attentive and detailed from beginning to end. I was informed of the progress throughout the process which included amo It was great. The service was attentive and detailed from beginning to end. I was informed of the progress throughout the process which included amounts for each. Thanks again. More

Service Department David is always attentive, patient, and on time with everything. Every time my truck is serviced he keeps me up to date on progress and is always avai David is always attentive, patient, and on time with everything. Every time my truck is serviced he keeps me up to date on progress and is always available by cell phone. He is great! More

Excellent Service The service department was a pleasure to deal with - prompt, professional and courteous. The representative kept me updated on the status of my car. E The service department was a pleasure to deal with - prompt, professional and courteous. The representative kept me updated on the status of my car. Excellent. More

New tires Our service rep Annie gave me a solid quote, kept everything working on time, got me a loaner car, and had the job done right. Our service rep Annie gave me a solid quote, kept everything working on time, got me a loaner car, and had the job done right. More

Terrible Customer Service When I arrived, no one greeted me so I went to the customer information desk. The woman said just go back to the offices and find someone who isn't wi When I arrived, no one greeted me so I went to the customer information desk. The woman said just go back to the offices and find someone who isn't with another customer. I went back to the offices and looked around and waited until a customer left the office of one rep. I leaned into the office to ask if the rep was available and he visibly rolled his eyes and sighed and said come in. Then another rep walked by his office door and they visibly bickered with each other in front of me about me. It was extremely uncomfortable. Then the rep was very terse and impatient while taking my information. Horrible experience. More

I always receive top notch service when dealing with Ryan Webre. His customers are his priorities. He’s very kind, honest and informative. A great employee to have! Webre. His customers are his priorities. He’s very kind, honest and informative. A great employee to have! More

I would never buy another brand car because of the service. David was so helpful and as a single, working women I do not have the luxury of someone taking me to drop off my car for service. Your dealership alw David was so helpful and as a single, working women I do not have the luxury of someone taking me to drop off my car for service. Your dealership always gives me a loaner car and does a great job of taking care of my vehicle. Linda Schuster More

30,000 mile checkup Replaced rear strip for second time—part not sealed down completely but not an issue. I don’t have 10 more words to say. Thanks Replaced rear strip for second time—part not sealed down completely but not an issue. I don’t have 10 more words to say. Thanks More