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Matt Bowers Infiniti Metairie - Service Center

Metairie, LA

4.5
1,157 Reviews

1,157 Reviews of Matt Bowers Infiniti Metairie - Service Center

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April 01, 2020

Excellent work. Joey was exceptional. We have a Ray Brandt Collision center on the WestBank. But I have become a fan favorite of the Metairie Car dealership. So, I brought my Infiniti to More

by ksimon2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey at Collision center
April 01, 2020

Very friendly, professional, and helpful. They did what Very friendly, professional, and helpful. They did what they said they were going to do in the time they said they would do it. No complaints at all! More

by DUPLANTISK
Recommend Dealer
Yes
Employees Worked With
Service Department was excellent
March 31, 2020

always top notch service. I always have a great experience when bringing in my car in to be worked on. Ryan my service guy always makes sure I am good and taken care of. Every More

by STEVEN.RIPOLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RYAN WEBRE
March 30, 2020

Fast and thorough. Multiple needed repairs popped up on review of my inspection. I was expecting many of them. BUT, given the current state of affairs with the COVID o More

by MDPICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jones
March 27, 2020

extremely Professional I would 100% recommend to anyone and have already..Tim Milan and a few others are the reason that I will always do business with this dealership. More

by JASON N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Milan
March 20, 2020

Excellent service started on weekend and completed on Monday.Rapid service. Tim Milam showed great concern with my problem and gave it immediate and constant attention. More

by NINETTEWEBSTER
Recommend Dealer
Yes
Employees Worked With
Tim Milam
Mar 20, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for the positive feedback. We will continue to strive for an even better customer service oriented experience for every client of ours. Dana Le Sieur General Sales Manager Ray Brandt Infiniti

March 18, 2020

Well organized, efficient, transparent and thorough review process, quick work on 75k complete service. Service rep well versed, knowledgeable, and fair...BUT... he exhibited a bit of a chauvinist atti More

by JACKNOLA
Recommend Dealer
Yes
Employees Worked With
Unknown service rep.
Mar 19, 2020 -

Matt Bowers Infiniti Metairie responded

Our commitment to excellence is what we strive for daily and will continue to strive for in the future. We respect all of our clients as if they were family. Rest assured we will address the staff about words that may be taken out of context or offensively. Thank you for your business and hope we can continue to service you and your vehicles. Thank you, Dana Le Sieur General Sales Manager Ray Brandt Infiniti

March 18, 2020

Fast and professional I brought my vehicle to dealership for its first service. All my questions were answered and I was out within minutes in my courtesy loaner. When my More

by STANGELO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bufton
Mar 19, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for your purchase. Our commitment to customer service is second to none. We look forward to developing a great long term relationship between you and Ray Brandt Infiniti. Thank you, Dana Le Sieur General Sales Manager Ray Brandt Infiniti

March 13, 2020

Superior service by all staff that I was in contact with throughout the service processes. I like that all of the information about my vehicle was texted to me, allowing me to read they it, prior to consent More

by NLC2011
Recommend Dealer
Yes
Employees Worked With
Tim
March 13, 2020

Inspect tires Very enjoyable experience. I know the service advisors are very helpful and treat customers in a very professional manner . Tim does a great job every More

by GAM1226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tim milam
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