Matt Bowers Infiniti Metairie - Service Center

I received excellent service on my most recent visit. I thought I needed a new battery but service checked everything out and turned out my battery and charging system were fine. I also received a written thought I needed a new battery but service checked everything out and turned out my battery and charging system were fine. I also received a written report showing the battery & charging system’s information. David kept me informed while I was waiting. More

dead battery Ray Brandt service dept treated my wife better then Lamarque Lincoln treated me when I went to Lamarque. with my Lincoln. However, my Lincoln MKS ri Ray Brandt service dept treated my wife better then Lamarque Lincoln treated me when I went to Lamarque. with my Lincoln. However, my Lincoln MKS rides better then my wife's M37X More

Drop off was easy. 8 am spot. I was scheduled to meet with Javier as I have worked with him before, but another associate met me outside. I’m assuming due to coronavirus changes. I was messaged that day with Javier as I have worked with him before, but another associate met me outside. I’m assuming due to coronavirus changes. I was messaged that day about some maintenance that was due, most of which I accepted. This was done timely. I was called by associate that afternoon to say my car would be ready that afternoon. I stated I would pick up the next morning. When dropped off next AM, the cashier did not find that my car was ready. No paperwork or keys were found and my car was not outside ready for pickup. The associate that helped me the day before was off, so another associate said he would get my car. This took time which was frustrating because I had work appointments scheduled. When car was returned, immediately noticed that it had not been cleaned or vacuumed. Bird xxxxxxxxx on hood. Again not sure if related to coronavirus restrictions. I don’t necessarily expect to have car cleaned, but my vehicle has not been returned to me like this on prior encounters. More

Tina, Ryan and the team do a great job as always. Especially now with corona, it was safe, quick and seamless. The service here makes it all worth it. Thank you!! Especially now with corona, it was safe, quick and seamless. The service here makes it all worth it. Thank you!! More

Great service! They treated us like royalty! Would def go back. Completed all necessary maintenance. Hey May we need some more Christmas stuff to go look for ya for next week e back. Completed all necessary maintenance. Hey May we need some more Christmas stuff to go look for ya for next week e More

Great Service Coordinated service work w/Ryan. As always, he exceeded my expectations. He goes above and beyond to satisfy the customer. He is our reason for buyi Coordinated service work w/Ryan. As always, he exceeded my expectations. He goes above and beyond to satisfy the customer. He is our reason for buying another Infiniti QX80. You cannot beat the services received by Infiniti and coordinated w/Ryan. Thanks again for another wonderful experience. More

great service work was done well and in a timely manner i would recommend the use of the service to all people who have an infinity it is a great car I have enj work was done well and in a timely manner i would recommend the use of the service to all people who have an infinity it is a great car I have enjoyed owning this car and would buy another is the need occurs. More

Great service. My car broke down and had it towed to Ray Brant Infiniti. Ryan in the service dept make the whole process pleasant and easy. Great service. My car broke down and had it towed to Ray Brant Infiniti. Ryan in the service dept make the whole process pleasant and easy. Great service. More

My first visit April 7,2020,Mr. Tim was very nice!! Such a pleasant environment.Staff was very friendly. I came to have an oil change. Waiting room was very comfortable!! Will be back April 8, to have my be a pleasant environment.Staff was very friendly. I came to have an oil change. Waiting room was very comfortable!! Will be back April 8, to have my belt replaced!!! It's worth the drive from the westbank!! More