Matt Bowers Infiniti Metairie - Service Center

It was very satifactory. I think they were conscientious. Everything was very much up to par, except a couple things: -the rear hatch of my QX50 still does not lock. I told them about it; they assured me t Everything was very much up to par, except a couple things: -the rear hatch of my QX50 still does not lock. I told them about it; they assured me there was no problem, but it still does not lock. -when I picked the car up the gas gauge was on empty (no miles til you run out!) They test drove it and could have warned me about that. Tim and Ryan were great! More

see below Tim Milan is outstanding. It's one think to purchase a vehicle but totally another experience because of the service you receive from the Service Dep Tim Milan is outstanding. It's one think to purchase a vehicle but totally another experience because of the service you receive from the Service Department. I'm staying because of Tim Milan. He is driven by customer satisfaction and goes above and beyond. I keep coming back because of people you hire like Tim. He's the best and I appreciate the attention, courtesy and amazing service he delivers each and every time. Thank you, Tim! More

Service for my 2017 Infiniti QX60 Excellent service as always. I've worked with Ryan Webre in service over the years, and he and his team always do an excellent job. Excellent service as always. I've worked with Ryan Webre in service over the years, and he and his team always do an excellent job. More

Excellent service!! David Jones and all the staff are so welcoming and helpful. They always take care of me. Fast and convenient service. I would highly recommend!! welcoming and helpful. They always take care of me. Fast and convenient service. I would highly recommend!! More

Routine Maintenence David Jones always provides accurate diagnosis and excellent service. I trust his judgement. I also look forward to seeing Tina when she brings my car David Jones always provides accurate diagnosis and excellent service. I trust his judgement. I also look forward to seeing Tina when she brings my car out to me. More

Very efficient. Used text message system to keep me updated about my car. I’m always satisfied with people that work in service department. Straight and to the point. updated about my car. I’m always satisfied with people that work in service department. Straight and to the point. More

Service As always my service at Infiniti was outstanding and would recommend them to anyone looking for a new car. Ryan Webre is the best, always answers my q As always my service at Infiniti was outstanding and would recommend them to anyone looking for a new car. Ryan Webre is the best, always answers my questions and really appreciate everyone there, always so friendly! More

As always , service was outstanding. David Jones is absolutely wonderful! I would recommend him to anyone. Always answers questions and concerns I may have. Thanks very much! absolutely wonderful! I would recommend him to anyone. Always answers questions and concerns I may have. Thanks very much! More

SO helpful! I had a question with the connectivity of my new cell phone to my car. So while I was there for my oil change, Bill Ghrist came out and walked me th I had a question with the connectivity of my new cell phone to my car. So while I was there for my oil change, Bill Ghrist came out and walked me through the steps to get it connected. Would have taken me forever to figure it out. I really appreciate how helpful he is! More

Oil change and tire rotation I had a good experience, however, I needed a car wash and the wait was a bit long but I understand the situation with COVID-19 and minimal staff. I had a good experience, however, I needed a car wash and the wait was a bit long but I understand the situation with COVID-19 and minimal staff. More