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Matt Bowers Infiniti Metairie - Service Center

Metairie, LA

4.5
1,157 Reviews

1,157 Reviews of Matt Bowers Infiniti Metairie - Service Center

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June 15, 2020

1st class The dealership is a wonderful environment to go and deal with the your vehicle. Your feel your vehicle is great hands with all employees at Ray Brandt More

by RICHIE6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jones
Jun 15, 2020 -

Matt Bowers Infiniti Metairie responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ray Brandt INFINITI of Metairie! We make it easy #RayBrandt

June 15, 2020

Stopped in to take care of a recall and David made the experience quick and painless. I’d the sales department is anything like the service department we will be back for all of our Infiniti needs! More

by JARREDRCARTER
Recommend Dealer
Yes
Employees Worked With
David Jones
Jun 16, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you, Jarred, for taking the time to share your thoughts on working with David. We're glad to hear we delivered such a great experience! We make it easy #RayBrandt

June 15, 2020

Service was quick and professional. I was fit in with less than a 3hour wait to find the issue and fix it. I was out of towner More

by Cosmoe
Recommend Dealer
Yes
Employees Worked With
David in repairs
Jun 16, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We make it easy #RayBrandt

June 12, 2020

They're always courteous, and welcome you with a smile. Also, they always explain what is going on with your car even though they text you the information ... More

by CATHYBRIMMER
Recommend Dealer
Yes
Employees Worked With
Tim Milan
Jun 13, 2020 -

Matt Bowers Infiniti Metairie responded

We appreciate your business Cathy and our team looks forward to serving you again soon! We make it easy #RayBrandt

June 10, 2020

MY QX80 Great staff and incredible service and treatment of customers. Great job by all, kept us informed through out the process of my wife's car. More

by allan.hermida1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jones
Jun 11, 2020 -

Matt Bowers Infiniti Metairie responded

Hello Allan, Thank you for choosing Ray Brandt INFINITI of Metairie, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We make it easy #RayBrandt

June 09, 2020

NEED CAR WASH We purchased an Infinity because of the service. NOW we realize how horrible it is. NO CAR WASH. Than give me a credit for car wash on the NorthShore More

by BERTRANDSUAREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ghrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2020

Very thorough and personalized All was fast and courteous. They were able to get me in last minute. Waiting area was clean and comfortable. I would refer others to Infiniti based More

by QuickKarl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jones
Jun 06, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We make it easy #RayBrandt

June 04, 2020

Always have a great experience at Ray Brandt Infiniti. Dealership personnel very friendly, always on time, and the building is professional looking and clean. I would recommend this dealership to anyone i More

by KHGEGENHEIMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service personnel
Jun 05, 2020 -

Matt Bowers Infiniti Metairie responded

It has been a pleasure serving you. Quality customer service is always our number one priority so we're happy to hear that we met your expectations. Thank you again for choosing Ray Brandt INFINITI of Metairie. We look forward to having you as one of our valued customers for many more years to come! We make it easy #RayBrandt

June 04, 2020

Maintenance check Thought it was time for a brake job. It was not time for any maintenance. Yet they checked everything out. I’ve only had one bad experience and I’ More

by Efran
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Javier
Jun 05, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you, Efran! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ray Brandt INFINITI of Metairie. We make it easy #RayBrandt

June 04, 2020

As always, the service department staff was amazing! This is why we return to Infiniti. Javier is wonderful... professional and personable. Tina and David are so accommodating. Thank you for hiring such resp More

by KNMIXVC
Recommend Dealer
Yes
Employees Worked With
Javier
Jun 05, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you so much for your excellent review! We are so glad that Javier had the opportunity to work with you to make your experience with us a positive one at Ray Brandt INFINITI of Metairie. Please don't hesitate to reach out if you need anything else. We make it easy #RayBrandt

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