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Matt Bowers Infiniti Metairie - Service Center

Metairie, LA

4.5
1,157 Reviews

1,157 Reviews of Matt Bowers Infiniti Metairie - Service Center

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November 26, 2023

Everyone is always so nice and helpful. The service department is always efficient and and thoughtful about my time. More

by BRANDI790
Recommend Dealer
Yes
Employees Worked With
Gary Gueldner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Gueldner
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Nov 28, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

November 24, 2023

John was super busy and went out of his way to help me get my car back in time for my daughters wedding! More

by KBETER33
Recommend Dealer
Yes
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Daigle
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Nov 28, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

November 23, 2023

They always take care of me I'm there all the time for parts and service never have a problem everyone deserves a raise More

by MOHAMDGORRY02
Recommend Dealer
Yes
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Nov 27, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you so much for your positive review! We love to hear that our commitment to excellent, one-of-a-kind service and professionalism resonates with your experiences with us. Our team works diligently to ensure every customer leaves completely satisfied, and it's truly rewarding to hear that we've achieved that with you. We deeply appreciate your trust and loyalty and are very grateful you continue to choose Ray Brandt INFINITI of Metairie for your automotive needs. Thanks again for your kind words, and we look forward to seeing you on your next visit! Ray Brandt Auto Group #WeMakeItEasy

November 22, 2023

What makes this dealership stand out, is a personal touch that can’t be beat!!! More

by KMPLESSY.1892
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Danna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Garbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James McEwen (Sales), Fred Mena, Brad Halprin, Jeff Lawrence
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Nov 22, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for your wonderful feedback about your experience at Ray Brandt INFINITI of Metairie! We're very glad to hear that our personal touch made a lasting impression. Our team strives to provide a unique and memorable experience for each of our customers, and it means a great deal to us that we've succeeded in making your visit stand out. We look forward to continuing to offer you unbeatable, friendly service and hope to see you again soon. We appreciate your kind words, and thanks again for choosing us and sharing your positive experience! Ray Brandt Auto Group #WeMakeItEasy

November 22, 2023

Great Service from Mr. Daigle and great service in repair work on my car. Car purrs like a kitten!!! More

by MWILSON985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Garbo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to share feedback about your visit with us! We're very glad to hear that John and the rest of our team left a great impression on you with their amazing service. Your satisfaction is our top priority, and we're pleased we were able to provide you with an enjoyable experience. We greatly appreciate your five-star review and are grateful you chose Ray Brandt INFINITI of Metairie for your automotive needs. We look forward to seeing you again on your next visit! Ray Brandt Auto Group #WeMakeItEasy

November 22, 2023

Very friendly! Everything was taken care of. All the maintenance was done in a timely manner! Great Customer Service! 🌟 More

by DONNAMARIE4818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gueldner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Gueldner
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Nov 27, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to share feedback about your visit to Ray Brandt INFINITI of Metairie with us! We're very glad to hear that our team left a positive impression on you with their friendly and timely service. Your satisfaction is our priority, and we're pleased we were able to provide you with an enjoyable experience. We appreciate your kind words, and we look forward to welcoming you back on your next visit! Ray Brandt Auto Group #WeMakeItEasy

November 18, 2023

I had to wait a little long, but that's OK. The tire cost a little more than I thought, but that's OK. I like coming to see you guys and have you take care of things for my car. Thank you. And More

by MIKEJMORIN
Recommend Dealer
Yes
Employees Worked With
Gary Gueldner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Gueldner
Report | Print
Nov 20, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to share your experience with Ray Brandt INFINITI of Metairie. We understand that waiting can sometimes be a bit longer than expected, and we appreciate your patience and understanding. We're also glad to hear you're satisfied with the service provided by Gary. We recognize the value of our service team members like Tim, and we're glad to know that Gary has continued to uphold the high standard of service you've come to expect from us. Thanks for your continued trust in us to take care of your car, and we look forward to serving you again in the future! Ray Brandt Auto Group #WeMakeItEasy

November 17, 2023

I had my car serviced. The fixed my tire and 3 days later it’s messed up again. I need to bring my car back. And they forgot to put my wheel lock back in my car. I had to h More

by Jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Fernandez Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

Matt Bowers Infiniti Metairie responded

Jenny, thank you for sharing your recent experience with our service department. We understand the importance of ensuring every aspect of your vehicle's maintenance is thoroughly completed, and we regret to hear about the issue with your tire and the wheel lock. We invite you to contact our service department so that we can assist you in resolving these concerns promptly and to your satisfaction. Our commitment is to provide you with the quality service you expect, and we look forward to the opportunity to demonstrate that. Please reach out at your earliest convenience, and we'll do our utmost to address your needs. Thank you for choosing us for your automotive needs, and we look forward to assisting you again! Sincerely, Ray Brandt Auto Group

November 15, 2023

Went for an oil change and tire rotation. Was met immediately when I pulled up by a service advisor who asked my name and saw that I had an eight am appointment. Show me the reception area wh More

by rlapeze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Revels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Verret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Torres, Jeff Lawrence
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Nov 16, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

November 14, 2023

They served me in a timely manner when I brought my car in for service. More

by HWYWAYBOY31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Danna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Fernandez Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Garbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Josafat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

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