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Matt Bowers Infiniti Metairie - Service Center

Metairie, LA

4.5
1,157 Reviews

1,157 Reviews of Matt Bowers Infiniti Metairie - Service Center

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August 20, 2020

Tim did a great job fitting me in. Took care of everything By getting my car in and totally serviceing it and fixing the tire More

by JACKJENSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Milam
Aug 21, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your experience with our service department JACKJENSEN! We appreciate you kind words about Tim and we are glad to hear that everything worked out for you. We look forward to assisting you again in the future. Ray Brandt Auto Group #WeMakeItEasy

August 20, 2020

Ryan Webre was terrific Service Rep. I recently relocated from Houston, TX. I was accustomed to receiving 20 minute texted updates during my vehicle's oil change and services. Southwest Infiniti' More

by TERESA16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Webre
Aug 21, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you TERESA16 for your kind words about Ryan. We are sorry that your vehicle was not washed prior to getting it back to you. Because of the current pandemic, we have tried our best to limit the number of people in and out of vehicles and car washes have been suspended to help limit that. But, we hear you – we don’t want dirty cars either – so next time you are in the area, please give us a call and we will get you cleaned up and back on the road. Ray Brandt Auto Group

August 19, 2020

My service advisor was fantastic as always. David got me in and out quickly and that is very important with my schedule. Always a great experience More

by HEATHERPAL
Recommend Dealer
Yes
Employees Worked With
David Jones
Aug 19, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you HEATHERPAL for your review of your Service visit! We are thrilled to hear that David took such great care of you and your vehicle! We hope to see you for your next visit! Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

August 19, 2020

My experience in the service department of ray Brandt infiniti was excellent. I brought my vehicle in for routine servicing and received prompt and efficient treatment. More

by PATDEHON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mayeaux
Aug 19, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you PATDEHON for your service review! We appreciate your kind words about our Team! We hope to turn your 1 Star Review for Overall Experience into a 5 Star Review next time! Thank you for choosing us! Ray Brandt Auto Group

August 18, 2020

Everyone was extremely helpful and took all covid precautions. Once they figured out the problem with my sunroof they let me know a part needed to be ordered and let me know as soon as it’s in I’ll b More

by MIMICONIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mayeaux
Aug 19, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you MIMICONIS for your wonderful review of our Service Department! I'm glad to hear that you were taken care of and that all precautions were being followed by our Team Members! Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

August 14, 2020

Oil Change/ new wipers, etc. It is Always a great experience when taking my car in for service and Everyone is very friendly and gets my car ready on a timely basis. More

by KSTEVENS5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Webre
Aug 17, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you KSTEVENS5 for your service review! We appreciate your kind words about our Team Members and also your loyalty! We hope to assist you again in the future. Ray Brandt Auto Group #WeMakeItEasy

August 08, 2020

Very pleased and always satisfied with service. They go out of their way to accommodate. I forgot to use my coupon Again. It would be great if they would ask do we have one. More

by DEIDRADUDLEY
Recommend Dealer
Yes
Employees Worked With
Lisa Mayeaux
Aug 10, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you DEIDRADUDLEY for your reivew! We are pleased to hear that you feel accommodated during your visits. I'll pass on the coupon reminder! Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

August 06, 2020

I appreciated the quick service repair to my vehicle. Now I know why I purchased my second Infiniti car. Your dealership is very clean and comfortable and everyone there was attentive to me. Thanks. More

by RODNEY1041
Recommend Dealer
Yes
Employees Worked With
John, Lisa Mayeaux
Aug 06, 2020 -

Matt Bowers Infiniti Metairie responded

RODNEY1041, Thank you so much for this glowing review! We take pride in our workspace and our dealership. We are glad to see that it is appreciated! Thank you for your loyalty! We look forward to assisting you with whatever your vehicle needs may be in the future. Ray Brandt Auto Group #WeMakeItEasy

August 05, 2020

wonderful I always bring my car to Tim Milan, he takes care of all my service needs and informs me of what needs to be done. It's always a pleasure working wit More

by ROBERTSON504
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Milan
Aug 05, 2020 -

Matt Bowers Infiniti Metairie responded

ROBERTSON504, Thank you for your review of our service department. We appreciate your kind words. We are happy to hear that Tim provides you with an exceptional experience. We hope to continue to assist you with your vehicle's service needs. Ray Brandt Auto Group #WeMakeItEasy

August 05, 2020

service on infiniti was easy Javier has always been a pleasure to work with and provides me with excellent service. He explains all that needs to be serviced and has my car ready More

by ROBEKOP@bellsouth.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
javier
Aug 05, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you ROBEKOP for your wonderful service review! We appreciate your kind words and are happy to hear that Javier is providing a truly exceptional experience. We look forward to assisting you again in the future. Ray Brandt Auto Group #WeMakeItEasy

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