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Matt Bowers Infiniti Metairie - Service Center

Metairie, LA

4.5
1,157 Reviews

1,157 Reviews of Matt Bowers Infiniti Metairie - Service Center

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August 28, 2020

I was able to get a service appointment for my QX 80 maintenance in less than one week, great customer service and management dept. thanks More

by Maxine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ghrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Mayeaux, Fred Mena
Aug 31, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you Maxine for your wonderful review of our service department. We are thrilled to hear that you had a great experience with us. Thank you for choosing us for your vehicle needs. Ray Brandt Auto Group #WeMakeItEasy

August 25, 2020

Ryan Weber was a Great Service guy. Very helpful. He was able to get me in and out in a timely fashion. Took care of all my needs More

by DELANO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Weber
Aug 25, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you DELANO0 for your review of our service department. We are glad to hear that Ryan took great care of you! Thank you for choosing us for your vehicle's needs! Ray Brandt Auto Group #WeMakeItEasy

August 25, 2020

As usual the service was impeccable. Ryan Weber always goes above and beyond to take care of me. He makes servicing my car super easy More

by denise_whelan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan weber
Aug 26, 2020 -

Matt Bowers Infiniti Metairie responded

denise_whelan, Thank you for your review! We are thrilled to hear that Ryan took great care of your and your vehicle! We look forward to assisting you on your next visit! Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

August 24, 2020

I always receive prompt and courteous service. David Jones was my service advisor and he explained the details of my service, completed in less time. More

by WCLINCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lambertson, Troy Morrison
Aug 25, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you WCLINCY for your review of our service department. We are happy to hear that David took great care of you during your visit. We hope to assist you again in the future! Ray Brandt Auto Group #WeMakeItEasy

August 24, 2020

I wasn’t sure about if the vehicle were worth repairing because of the high mileage. The service representative were very knowledgeable and professional.Thanks More

by OCTHANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, Lisa Mayeaux
Aug 25, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you OCTHANG for your review of our service department. We are glad our Team Members helped you make your decision with their knowledge. We hope to assist you again in the future. Ray Brandt Auto Group #WeMakeItEasy

August 24, 2020

Service center was great. While I was there there was a celebration for the life of Ray Brandt with a scholarship given away. CEO/COO and management team seemed to treat the staff with great respect and lo More

by RISHARD8875
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey I believe. He was extremely enjoyable to work with.
Aug 25, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you RISHARD8875 for your review! We are glad you got to experience the celebration of the life of Mr. Ray Brandt. They held a ceremony at each of our dealerships from Louisiana to Mississippi. We are thankful to be a part of the Ray Brandt Family! Thank you for choosing us for your service needs. Ray Brandt Auto Group #WeMakeItEasy

August 24, 2020

Very professional and I feel important every time I go there. They were quick, fair on price, and provided honest communication. I will continue to use them. More

by LINDSEYJMARTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mayeaux
Aug 25, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you LINDSEYJMARTIN for your wonderful review of our service department. We hope to continue to assist you with all of your vehicle needs. Ray Brandt Auto Group #WeMakeItEasy

August 24, 2020

Ray Brandt Inifinti always delivers with great customer service and amazing service people every time i visit when needing any work done on my vehicle. More

by HERB24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jones , Lisa Mayeaux
Aug 25, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you HERB24 for your review of our service department. We appreciate your kinds words and hope to continue assisting you with your vehicle's maintenance. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

August 21, 2020

Luv Ray Brandt and my service manager Brian is awesome. Courteous, helpful and accommodating. Willing to listen and work with you. I will give them 10/10. Tradition carries on. Thank you. More

by KM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Lisa Mayeaux, Alberto Torres
Aug 21, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you KM for this wonderful review! We appreciate your kind words and look forward to assisting you will all of your vehicle needs. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

August 21, 2020

The ray Brandt experience is excellent and the customer always comes first in every way possible. Everyone at the Ray Brandt dealership makes the customer feel welcome. More

by JLATOUR57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mayeaux
Aug 25, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you JLATOUR57 for your wonderful review of our dealership! We are thrilled to see that our Team Members hit every expectation with you! We are glad to hear that we offered a truly exceptional experience. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

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