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Matt Bowers Infiniti Metairie - Service Center

Metairie, LA

4.5
1,157 Reviews

1,157 Reviews of Matt Bowers Infiniti Metairie - Service Center

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September 15, 2020

Above and beyond service!! My next vehicle will be an Infiniti mainly because of the high level of care the service department offers as well as a fair price! More

by Chad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mayeaux
Sep 16, 2020 -

Matt Bowers Infiniti Metairie responded

Wow! Thanks Chad for your review of your service visit. We appreciate your very kind words and we look forward to assisting you with all of your vehicle needs. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

September 14, 2020

I just moved from Houston and have always had my car serviced at the dealership. Javier was efficient, straight forward, and fast. I respect and appreciate that! More

by aspurgin77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Salmeron - 5 Stars
Sep 14, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you aspurgin77 for your review and Welcome to our area! We thank you for your kind words and look forward to assisting you with all of your vehicle needs. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

September 14, 2020

They did everything I requested and more. The work was done in a very timely fashion and I was completely satisfied. I will use this dealership again. More

by BREHMHOUSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mayeaux
Sep 14, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you BREHMOUSE for your review of our service department. We are happy to hear that we exceeded your expectations. We look forward to assisting you with all of your vehicle needs. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

September 11, 2020

I always recieve great service when I come here..and the price is competitive so I'll continue to come and get my vehicle serviced More

by DESHELLRALLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Sep 11, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you DESHELLRALLEN for your loyalty to our dealership. We appreciate your kind words. We look forward to assisting you with all of your vehicle needs. Thank you for choosing us. Ray Brandt Auto Group #WeMakeItEasy

September 11, 2020

The Ray Brandt Infiniti service department is very professional. The prices for their service is reasonable considering the level of expertise. They have good employee retention, so customers will b More

by SWHEELE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Jones
Sep 11, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you so much SWHEELE2 for your review of our service department. We appreciate you kind words about our Team Members. We thank you for choosing us, for all of the reasons you listed and more! Ray Brandt Auto Group #WeMakeItEasy

September 11, 2020

Tim and Lisa were professional, helpful and courteous. They were able to diagnose other issues that need to be addressed in the near future and assisted in providing me a convenient appointmen More

by MICHAEL.SIMONSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim, Lisa Mayeaux
Sep 11, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you Michael.Simonson for your review of your service visit. We are glad to hear that Tim and Lisa took care of you and your vehicle. Thank you for you kind words. We hope to assist you with all of your vehicle needs. Thank you for choosing us. Ray Brandt Auto Group #WeMakeItEasy

September 08, 2020

Service was excellent every time I am at the dealership it’s first come first serve without question a first class experience this is the best dealership in Metairie !! More

by JLATOUR57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mayeaux
Sep 08, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you JLATOUR57 for your review of your service visit. We appreciate your very kind words and look forward to assisting you with all of your vehicle needs. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

September 07, 2020

Everyone was nice. Met with kindness the minute you pull up. The atmosphere was warm considering we are in a pandemic. Air precaution was met to keep us safe. More

by HOWARDTONYA1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mayeaux
Sep 08, 2020 -

Matt Bowers Infiniti Metairie responded

We appreciate your kind words, HOWARDTONYA1972, about your service visit and our Team Members! We hope to assist you with all of your vehicle needs. Until next time, take care! Ray Brandt Auto Group #WeMakeItEasy

September 04, 2020

Even during the pandemic service is still top notch. The only thing I miss is the car wash. The facility is really following CCD guidelines. More

by LCHIRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Milan is my service consultant and he is always knowledgeable and friendly., Lisa Mayeaux
Sep 08, 2020 -

Matt Bowers Infiniti Metairie responded

LCHIRO, Thank you for your review of your service visit. We hope to have the car wash back soon. At this time we are trying to keep the amount of employees entering your vehicle to a minimum. We hope assist you with all of your vehicle needs. Thank you for choosing us? Ray Brandt Auto Group #WeMakeItEasy

September 02, 2020

It was okay. normally go to Baton Rouge. I was disappointed at the fact you only had water for the customers. No soft drinks, coffee are snacks! More

by AHILLIARDB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Jones... he went above and beyond to make me fill welcome, Lisa Mayeaux
Sep 03, 2020 -

Matt Bowers Infiniti Metairie responded

AHILLIARDB, Thank you for your review. Before Covid, we did offer many amenities, ie, coffee, snacks, car washes, etc. Out of an abundance of caution and safety, we suspended these amenities. We are returning as many services as are safely possible in the coming weeks/months as we are following the orders of the State. We hope you visit us again in the future to give us another chance. We are happy to hear that David went above and beyond to make you feel welcome in our dealership. Thank you. Ray Brandt Auto Group

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