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Matt Bowers Infiniti Metairie - Service Center

Metairie, LA

4.5
1,157 Reviews

1,157 Reviews of Matt Bowers Infiniti Metairie - Service Center

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September 25, 2020

Ryan Weber is always fantastic in Service. The appointments are always on time. The car is returned clean, and he is always happy to help. More

by STEPHANIEFOLSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan weber
Sep 25, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you Stephanie for your review of your service visit. We are glad to hear that Ryan is offering you exceptional service. We appreciate you choosing us for your vehicle's needs. Ray Brandt Auto Group #WeMakeItEasy

September 24, 2020

We needed another Key Fob for a QX80 that we bought from another dealer, and they were very nice and helpful, as well as knowledgeable about what we needed answered! thank you More

by WQUICK0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mayeaux
Sep 24, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you WQUICK0 for your review of your visit. We are glad to hear that our Team was able to take care of your needs. We hope to assist you again in the future. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

September 23, 2020

When I first pulled up I sat in my car and thought someone would come out to greet me and to see the nature of my visit . I saw two guys sitting in the office , once I entered into the facility the fi More

by CHRISTINACOLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not listed
Sep 24, 2020 -

Matt Bowers Infiniti Metairie responded

Christinacoler, We do apologize for this behavior. It's upsetting to hear that you did not receive the top-notch service we strive to provide. I will bring this to the attention of the Service Manager. Thank you for bringing this to our attention so that we can address it immediately. Ray Brandt Auto Group

September 22, 2020

As always a great experience at the service department. The team is always so accommodating. The only thing I would like to see come back is the car wash. It is a nice extra perk. More

by HEATHERPATTEE79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jones, Tina, Ryan, Lisa Mayeaux
Sep 22, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you HEATHERPATTEE79 for your review of our service department. We appreciate your kind words. We hope to have the car wash back soon, among other amenities we were used to. Thank you for choosing us for your vehicle's service needs. Ray Brandt Auto Group #WeMakeItEasy

September 22, 2020

Excellent service. This was my first service with this vehicle and dealership. The service team was friendly, walked me through the process, and answered all of my questions. It was an outstanding exper More

by ASOUTHERNPALATE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Sep 23, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you ASOUTHERNPALATE for your outstanding review of your service experience. We appreciate your kind words. We are glad to hear that our Team offered your an exceptional service visit, the type of service we strive to give all of our customers. Thank you for choosing us and we hope to assist you with all of your vehicle needs. Ray Brandt Auto Group #WeMakeItEasy

September 21, 2020

Service was excellent from the time I pulled in. It was not like other dealers where you feel like you are bothering then. I was greeted right away and told to come in and relax and my car would be taken c More

by Ray lia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Milam, Lisa Mayeaux
Sep 21, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you Ray lia for sharing your service experience. We are thrilled that our Team Members took great care of you and your vehicle. We hope to assist you with all of your vehicle needs. Thank you for choosing us. Ray Brandt Auto Group #WeMakeItEasy

September 21, 2020

Maybe, not sure. I don’t want to go into detail. But less just say if I wasn’t a young black male thanks would have been different. More

by MMUURRYY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Mayeaux
September 19, 2020

Everything was incredible with my purchase. The staff were very knowledgeable, friendly and professional. The dealership was super clean. I will definitely buy again from Ray Brandt!! More

by juliehartline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mayeaux, Troy Morrison, Alberto Torres, Fred Mena
Sep 21, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you juliehartline for your wonderful review. We are thrilled to hear that you had a great experience and that our facility was "super clean". We appreciate your kind words about our Team Members. Thank you for choosing us for your vehicle needs. Ray Brandt Auto Group #WeMakeItEasy

September 17, 2020

Ryan always goes above and beyond to take care of my needs with my QX80. It says a lot to text your service guy and he actually answers back to assist you. More

by CHRISTINEWFREEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Sep 18, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you CHRISTINEWFREEMAN for your service review. We are thrilled to hear that Ryan takes such great care of you and your QX80. We look forward to assisting you in the future. Thank you for trusting us for your vehicle needs. Ray Brandt Auto Group #WeMakeItEasy

September 16, 2020

Excellent service. Very satisfactory wait especially since I did not have an appointment. The service tech was courteous and professional. I highly recommend this dealership. More

by CRBANKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Milam
Sep 17, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you CRBANKS for your review of our service department. Your recommendation is the highest compliment we could receive. We appreciate your kind words and look forward to assisting you with all of your vehicle needs. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

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