Matt Bowers Infiniti Metairie - Service Center
Metairie, LA
1,157 Reviews of Matt Bowers Infiniti Metairie - Service Center
Ryan Weber is always fantastic in Service. The appointments are always on time. The car is returned clean, and he is always happy to help. appointments are always on time. The car is returned clean, and he is always happy to help. More
We needed another Key Fob for a QX80 that we bought from another dealer, and they were very nice and helpful, as well as knowledgeable about what we needed answered! thank you another dealer, and they were very nice and helpful, as well as knowledgeable about what we needed answered! thank you More
When I first pulled up I sat in my car and thought someone would come out to greet me and to see the nature of my visit . I saw two guys sitting in the office , once I entered into the facility the fi someone would come out to greet me and to see the nature of my visit . I saw two guys sitting in the office , once I entered into the facility the first guy sitting closer to the entry door were on the phone so I tried to ask the other guy, who would be able to assist me ? I stood at his door as if he never saw me .Once he finished entering his information off his debit card or credit card into his phone as if he were taking care personal business he then pointed to his wall as if I need to speak to the other guy . I found that to be unprofessional and if he was on break or lunch he should not be in the customers eye view conducting his personal business . To the customers, it seems to be pushed off . More
As always a great experience at the service department. The team is always so accommodating. The only thing I would like to see come back is the car wash. It is a nice extra perk. The team is always so accommodating. The only thing I would like to see come back is the car wash. It is a nice extra perk. More
Excellent service. This was my first service with this vehicle and dealership. The service team was friendly, walked me through the process, and answered all of my questions. It was an outstanding exper vehicle and dealership. The service team was friendly, walked me through the process, and answered all of my questions. It was an outstanding experience. More
Service was excellent from the time I pulled in. It was not like other dealers where you feel like you are bothering then. I was greeted right away and told to come in and relax and my car would be taken c not like other dealers where you feel like you are bothering then. I was greeted right away and told to come in and relax and my car would be taken care of. Questions were answered and I felt like I was in a Luxury dealership More
Everything was incredible with my purchase. The staff were very knowledgeable, friendly and professional. The dealership was super clean. I will definitely buy again from Ray Brandt!! were very knowledgeable, friendly and professional. The dealership was super clean. I will definitely buy again from Ray Brandt!! More
Ryan always goes above and beyond to take care of my needs with my QX80. It says a lot to text your service guy and he actually answers back to assist you. needs with my QX80. It says a lot to text your service guy and he actually answers back to assist you. More
Excellent service. Very satisfactory wait especially since I did not have an appointment. The service tech was courteous and professional. I highly recommend this dealership. since I did not have an appointment. The service tech was courteous and professional. I highly recommend this dealership. More