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Matt Bowers Infiniti Metairie - Service Center

Metairie, LA

4.5
1,157 Reviews

1,157 Reviews of Matt Bowers Infiniti Metairie - Service Center

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October 02, 2020

Awesome timely turnaround and service. Tim Milam greeted me quickly, kept me updated on the service and was friendly, professional and responsive to my questions. More

by RCALLOWAY5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Milam
Oct 02, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for your service review. We are thrilled to hear that Tim took great care of you and your vehicle. We thank you for choosing Ray Brandt Infiniti. Ray Brandt Auto Group #WeMakeItEasy

October 01, 2020

Customer service was outstanding, both Tim Milam and Aaron the technician, made me feel like I mattered, got me in and out timely, and excellent attention to detail. Thanks y'all! More

by EVETTEUNGAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Milam & Aaron (technician), Lisa Mayeaux
Oct 01, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you EVETTEUNGAR for sharing your service experience. We are glad our Team Members offered you an exceptional experience. Thank you for choosing us for your service needs. Ray Brandt Auto Group #WeMakeItEasy

September 30, 2020

As always customer service was outstanding. Ryan Webre provides excellent customer care and attention to detail. Could not ask for more - I am a very satisfied customer. More

by DD2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Webre
Sep 30, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you DD2 for sharing your service experience. We are glad to hear that it was again, outstanding. We appreciate your loyalty and look forward to assisting you with all of your vehicle needs. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

September 30, 2020

Service was fine. However the recall issue on the paint was ridiculous. If you pay that much for a vehicle and there is a recall on the paint it should not cost you 3800.00 out of pocket to have it repaint More

by tiffywest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mayeaux
Sep 30, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for your review tiffywest. I will forward your concern to Management. Ray Brandt Auto Group

September 30, 2020

There’s no way 1 light should cost me $1300. Other than that Ryan is awesome and he takes care of me all the time. More

by TTESS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Webber amazing
Oct 01, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for your review. I'll pass your concern on to the Manager. We are glad to hear that Ryan takes great care of you. Thank you for choosing us. Ray Brandt Auto Group #WeMakeItEasy

September 28, 2020

Tim passed me on to David. That was the best thing he did for me! This man made me feel like I mattered! Tim didn’t! More

by NEWLOVEBABY2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jones
Sep 28, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your experience. We are glad to hear that David took care of you and your vehicle. I will pass this on to the Service Manager. Ray Brandt Auto Group

September 27, 2020

Some of the service techcians are not a too friendly-cordial David Jones is always nice, helpful and cordial. my previous service Joel was always helpful. ; I was disappointed when discoverd More

by FULLERONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jones
Sep 28, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your experience. I will pass this information on to the Service Manager. Ray Brandt Auto Group

September 26, 2020

Words can not say enough! The warm, friendly service from the moment you enter the door is amazing. At first I thought I caught them on a good day. Not so, every time you enter the building, the service is g More

by MOMONEYTROPEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mayeaux, Alberto Torres, Fred Mena
Sep 28, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you MOMONEYTROPEZ for your very kind review. We are glad to hear that our Team offers warm and friendly service. We strive to offer the best experience to every customer on every visit. Thank you for sharing this with us and we hope to assist you when services are needed. Ray Brandt Auto Group #WeMakeItEasy

September 26, 2020

They were very nice and helpful with any question I had. I do plan to return for any other services I will need in a the future More

by BIGROBAIR98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mayeaux
Sep 28, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you BIGROBAIR98 for your review of your service visit. We appreciate your kind words and look forward to assisting you again. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

September 26, 2020

I really appreciate David Jones for always getting my car in and out in a timely fashion. He always helps makes sure that my car is taken care of. More

by FIREFLY007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jones
Sep 28, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for your review FIREFLY007. We are glad to hear that David takes such great care of you and your vehicle. Thank you for choosing us for your service needs. Ray Brandt Auto Group #WeMakeItEasy

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