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Matt Bowers Infiniti Metairie - Service Center

Metairie, LA

4.5
1,157 Reviews

1,157 Reviews of Matt Bowers Infiniti Metairie - Service Center

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October 13, 2020

Always feel totally taken care of when I bring the car in ! DavidJones is outstanding .I have total trust in what he says about the car . More

by ANGHILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jones , Lisa Mayeaux
Oct 14, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you ANGHILL for your review. We are thrilled that David takes care of you and your vehicle. Thank you for choosing Ray Brandt Infiniti for your service needs. Ray Brandt Auto Group #WeMakeItEasy

October 12, 2020

The wait was ridiculous from the workers putting on the wrong tire. If i had to choose another location, i would choose them over here More

by DJSERGENT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ion remember
Oct 22, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for your review. We thank you for bringing this to our attention and allowing us to correct the error. We hope to assist you again in the future. Ray Brandt Auto Group

October 09, 2020

Excellent service & willingness to go the extra mile to assure I was taken care of. One two three four five six seven eight nine ten. More

by lyle.girouard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mayeaux
Oct 09, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you Lyle for your review. We appreciate the kind words and look forward to assisting you on your next visit. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

October 09, 2020

Fabulous service! Kept me advised at all times. I even got the loaner car that I wanted! Ryan Weber did a great job! Thank you Ray Brandt Infinity! More

by ASHLEI30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Weber, Lisa Mayeaux
Oct 09, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your experience with us. We are glad to hear that you and your vehicle were taken care of. Thank you for choosing Ray Brandt Infiniti for your service needs. Ray Brandt Auto Group #WeMakeItEasy

October 07, 2020

Someone greeted me immediately and it only took a few minutes to complete the order. Everyone was friendly and helpful. Tim Milan did a great job. More

by FCARBON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Milan, Lisa Mayeaux
Oct 08, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our Team Members were able to take care of you and your vehicle. Thank you for choosing Ray Brandt Infiniti of Metairie! Ray Brandt Auto Group #WeMakeItEasy

October 07, 2020

I was able to be seen earlier than my appointment, at a last moments notice. The process was fast and friendly. Mr. Tim took care of all of the car care needs at that time! I'm thankful for their willingne More

by BOBBY.MAGEE75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mayeaux
Oct 08, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you Bobby for sharing your experience with us. We are thrilled that we were able to help out during a hectic day! We appreciate you choosing us for your vehicle needs. See you next time!~ Ray Brandt Auto Group #WeMakeItEasy

October 07, 2020

The service department at Ray Brandt is always friendly and efficient. They are the best service department. My service advisor, David Jones, is helpful, understanding, and makes sure that everything done More

by KAREN78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Revels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Jones
Oct 08, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you Karen for sharing your service experience. We are glad to hear that David takes great care of you and your vehicle. We look forward to assisting you with all of your vehicle needs. Thank you for choosing Ray Brandt Infiniti of Metairie! Ray Brandt Auto Group #WeMakeItEasy

October 06, 2020

Service at Ray Brandt Infiniti is and has always been excellent and consistent. I have been dealing with them (and their predecessor) since Infiniti first entered the US market. More

by VKOOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jones, Tina
Oct 06, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you VKOOCK for your review. We appreciate your loyalty and kind words. Thank you for choosing Ray Brandt Infiniti for your vehicle needs. Ray Brandt Auto Group #WeMakeItEasy

October 05, 2020

Service was quick and prompt. Waiting Area was comfortable and relaxing. Need to work with my laptop and wifi was available. Returning to fix my tires - just picked up a metal object. More

by KELLEY_NOLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mayeaux
Oct 05, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you Kelley for your service review. We are glad to hear that everything went well. Thank you for choosing Ray Brandt Infiniti for your service needs. Ray Brandt Auto Group #WeMakeItEasy

October 05, 2020

My interaction was with David Jones. He was VERY attentive and informative regarding the previous warranty appointment. David was very supportive and attended to the current "valve cover" replaceme More

by LGBOWDISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jones
Oct 06, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience. We appreciate your kind words about David and our other Team Members. We look forward to assisting you on your next visit. Thank you for choosing Ray Brandt Infiniti. Ray Brandt Auto Group #WeMakeItEasy

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