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Matt Bowers Infiniti Metairie - Service Center

Metairie, LA

4.5
1,157 Reviews

1,157 Reviews of Matt Bowers Infiniti Metairie - Service Center

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October 23, 2020

David and the staff at Ray Brandt Infiniti did an excellent job fixing my car. Car was ready when promised. Always keep coming back for that reason. More

by NICARAGUA842004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mayeaux
Oct 23, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for your review. We appreciate your loyalty and your kind words. We thank you for choosing and trusting Ray Brandt Infiniti for your vehicle needs. Ray Brandt Auto Group #WeMakeItEasy

October 22, 2020

My parts were backordered for 3 weeks and they let me keep the loaner (identical vehicle to mine) until service was complete. Very helpful staff. More

by RALPH22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier
Oct 22, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you Ralph for your review! We are glad to hear that our Team was helpful while the parts were on backorder. Thank you for choosing Ray Brandt Infiniti for your service needs. Ray Brandt Auto Group #WeMakeItEasy

October 20, 2020

Bill Ghrist is the best and most knowledgeable sales person I ever dealt with !! Cal Liggett is a great addition to your management. I don't remember who I dealt with in service but it was all good. More

by RLOPIPARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ghrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Calvin Liggett
Oct 20, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for your kind words about our Team Members. We appreciate your review and hope to assist you with all of your vehicle needs. Thank you for choosing Ray Brandt Infiniti of Metiarie. Ray Brandt Auto Group #WeMakeItEasy

October 20, 2020

David was very knowledgeable, professional, and friendly. He genuinely cared about my concerns. He was willing to take time to explain the problem and have it corrected while I waited. More

by DELA13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Oct 21, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for your review and your kind words. We are pleased that David took care of your and your vehicle. Thank you for choosing Ray Brandt Infiniti for your vehicle needs. Ray Brandt Auto Group #WeMakeItEasy

October 19, 2020

David Jones, Service Associate, is an asset to Infiniti dealership. He is knowledgable, Professional, and Polite, at all times. He's the only Associate that I look for when i visit that location. More

by ELAINECAMPBELL44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jones
Oct 20, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience. We are glad to hear that David has earned your trust. We appreciate you choosing Ray Brandt Infiniti for your service needs. Ray Brandt Auto Group #WeMakeItEasy

October 19, 2020

David is always a pleasure to work with. He goes above and beyond. To make sure his costumer is satisfied. Hats off to you David More

by DORSE.LD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Oct 20, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for your kind words about David. We are glad to hear that he has earned your business! Thank you for choosing Ray Brandt Infiniti for your service needs. Ray Brandt Auto Group #WeMakeItEasy

October 16, 2020

My experience at Ray Brandt Infiniti service department was wonderful. Tim Milam did an outstanding job of overseeing the work done on my vehicle. I would highly recommend them. He provided me with a loane More

by SCOTT@SGJLAW.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Milam, Lisa Mayeaux
Oct 16, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you Scott for your service review. We are thrilled that you had a wonderful experience. We are glad to hear that Tim took care of your vehicle. We do appreciate your recommendation. We hope to see you the next time you need service. Ray Brandt Auto Group #WeMakeItEasy

October 15, 2020

Have a loan car ready when i drop off my car for service and done a good job. They had looked multi inspection and recommend for me which one need to be fixed. More

by THUANT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lisa Mayeaux
Oct 15, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are happy to hear that our Team takes great care of you and your vehicle. Thank you for choosing us! Ray Brandt Auto Group #WeMakeItEasy

October 15, 2020

I brought my car in unexpectedly during my visit to New Orleans and they provided timely and excellent customer service. I had gone to this dealership when I lived in Louisiana and it was great to see so More

by KASSIDY.ADDISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jones
Oct 15, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you Kassidy for your review. We are happy you came back to us! Thank you for your kind words. We hope to assist you again when needed. Thank you for choosing us for your sales and service needs! Ray Brandt Auto Group #WeMakeItEasy

October 13, 2020

Good facility. Somewhat long waiting time. ...2 hours... For oil change and tire rotation and car wash. BUT still good. Could have had more communication. More

by DIZIMMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mayeaux
Oct 13, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience. We appreciate your honesty. I will pass on your recommendations to the manager. Thank you for letting us know. We hope to see you on your next visit. Ray Brandt Auto Group

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