Matt Bowers Infiniti Metairie - Service Center

Service advisor was helpful in explaining details. Comfortable waiting area. Please service technician washed my vehicle after oil change. Comfortable waiting area. Please service technician washed my vehicle after oil change. More

My service advisor was awesome and I was highly satisfied with the service that both I and my vehicle received. with the service that both I and my vehicle received. More

Awesome atmosphere, great people, very clean environment And knows how to treat their customers. Thanks And knows how to treat their customers. Thanks More

Zero communication. .. Had the vehicle a month. No one ever communicated they believed the vehicle had prior damage. I won't recommend RB Collision. .. Had the vehicle a month. No one ever communicated they believed the vehicle had prior damage. I won't recommend RB Collision. More

Very polite He was very polite. He also Recommended some other things need to be done on my car. He also Recommended some other things need to be done on my car. More

Before my last service my experience with tfw dealership was superb! During the last service appointment my experience was lacking- no follow up on the status of repairs. -no consideration of the difficulti was superb! During the last service appointment my experience was lacking- no follow up on the status of repairs. -no consideration of the difficulties I endured over 2 weeks without vehicle - lack of explanation of repairs I just received the invoice of repairs that was unclear on why and if the service was needed or not - some of invoice implied that one repaired item needed several services to repair one issue but that wasn't the case - it seemed as though additionally services were added with no clarification or justification by the service writer More

Overall good service appointment this time for oil change & tire rotation. However, still haven't received update on auto paint pen from parts dept ordered in May 2023 & tire rotation. However, still haven't received update on auto paint pen from parts dept ordered in May 2023 More

Ray Brant Infinity the best dealership ever👍Get you in and out.Keep up the great work!!!!! and out.Keep up the great work!!!!! More

Did not tighten my lug nuts on both front tires and let me drive off like this. Noticed the same day when steering wheel was shaking and lug nut came off on road. me drive off like this. Noticed the same day when steering wheel was shaking and lug nut came off on road. More

Friendly, punctual, helpful, concerned about my experience, above and beyond to satisfy me, Caring, accommodating, flexible, positive, experience, above and beyond to satisfy me, Caring, accommodating, flexible, positive, More