Matt Bowers Infiniti Metairie - Service Center

The Service department with David Jones, Tim Milam and Javier did their usual fantastic job. I have complete trust in them and feel they have my best interests in mind. I don't mind the Saturday wait Javier did their usual fantastic job. I have complete trust in them and feel they have my best interests in mind. I don't mind the Saturday wait but greatly miss having ESPN on the TV . The closed circuit feed watching "Ellen " reruns is boring and makes the area too sterile. Watching football on a Saturday in the waiting area created a warmer interactive atmosphere with other customers and staff. Please bring back ESPN. More

This was my first time having my 2019 Infiniti service. The representative very knowledgeable. I didn’t wait all day. The waiting area was clean.I will definitely be back. The representative very knowledgeable. I didn’t wait all day. The waiting area was clean.I will definitely be back. More

This visit showed how well this Infiniti takes care of their clients. With the pandemic and a hurricane they’re still 5 ⭐️. The staff worked well together. their clients. With the pandemic and a hurricane they’re still 5 ⭐️. The staff worked well together. More

Always great service. David Jones is very professional and a credit to Ray Brandt Infiniti. The experience was easy and timely. They repaired our vehicle within 24 hours. and a credit to Ray Brandt Infiniti. The experience was easy and timely. They repaired our vehicle within 24 hours. More

Service was top notch! They are always professional and courteous plus I love the text message system they're using. The waiting area is very accommodating and I was able to get some computer work done wh courteous plus I love the text message system they're using. The waiting area is very accommodating and I was able to get some computer work done while they fixed my vehicle. I have been coming here for service for many years with my previous M-35 and now my QX 50. I keep coming back because of the quality service and I feel like they know me! More

Service was extremely fast. Loved getting a squeaky clean car when I picked it up. Courtesy level was terrific. They picked up some small problems I hadn't noticed and solved them. clean car when I picked it up. Courtesy level was terrific. They picked up some small problems I hadn't noticed and solved them. More

Excellent service as always! As soon as I told him what noise I was hearing, he knew exactly what it was and the problem was fixed within 5 minutes! He was also able to squeeze in my recall fix while I was noise I was hearing, he knew exactly what it was and the problem was fixed within 5 minutes! He was also able to squeeze in my recall fix while I was there so I did not have to come back. I live about 60 miles away!! More

I went in for service and the work done exceeded my expectations and the time If the service was less than I expected the work performed was excellent beyond expectations ! expectations and the time If the service was less than I expected the work performed was excellent beyond expectations ! More

I have always had exceptional service at Ray Brandt. The service consultants are very knowledgeable and professional. They do their best to get you in and out! service consultants are very knowledgeable and professional. They do their best to get you in and out! More

Service was awesome as usual! From the very beginning of the process, everyone was prompt, friendly and timely in providing service to my vehicle until the end. the process, everyone was prompt, friendly and timely in providing service to my vehicle until the end. More