Matt Bowers Infiniti Metairie - Service Center

Fantastic customer service! Annie in service is the best. Always friendly and helpful. Gives updates and lets you know where you stand. I would recommend Ray Brandt to anyone. Always friendly and helpful. Gives updates and lets you know where you stand. I would recommend Ray Brandt to anyone. More

Ryan has been great and always gotten me in for a service. Their service dept are always friendly and speedy. They make the appointment very easy and flawless. service. Their service dept are always friendly and speedy. They make the appointment very easy and flawless. More

They did everything I asked them to do including retrieving my house key from under the cup holder floor & repairing a broken fog light. The service was very quick & I was provided a loaner car as w retrieving my house key from under the cup holder floor & repairing a broken fog light. The service was very quick & I was provided a loaner car as well. I would recommend the service department & staff to anyone. Very professional & courteous. More

Ryan and Ralph in the service department were amazing. Extremely helpful, friendly and fast. Had a quick and easy fix during a busy time and they made it work for me. Would recommend them to everyone! Extremely helpful, friendly and fast. Had a quick and easy fix during a busy time and they made it work for me. Would recommend them to everyone! More

I think we have been with Ray Brandt Infiniti since 1999. I can truly say that we are treated like family. Service is the best. We were on a road trip when our service light came on.After a call to David Jon I can truly say that we are treated like family. Service is the best. We were on a road trip when our service light came on.After a call to David Jones, with his instructions we were diagnosed and fixed in one hour. More

All around great service. Everyone was very nice and eager to help. The waiting room and amenities were nice too. I'm happy to deal with Ray Brandt Infiniti of Metairie. eager to help. The waiting room and amenities were nice too. I'm happy to deal with Ray Brandt Infiniti of Metairie. More

I had a great experience at Ray Brandt Infiniti as I always do. The service department is first class and always go above and beyond with service. always do. The service department is first class and always go above and beyond with service. More

Tim is knowledgeable, efficient and easy to work with. He keeps you informed of the repair/service work and time it will take to complete the job. He’s a great employee. keeps you informed of the repair/service work and time it will take to complete the job. He’s a great employee. More

Great service! Ryan and his team make it very easy to maintain and repair my Infiniti! Thanks for making it so easy and making the process enjoyable. maintain and repair my Infiniti! Thanks for making it so easy and making the process enjoyable. More

I was very disappointed in the service we received. Our car started with some major problems while in Houston, TX. We stopped at a local dealership and within a few hours they had the car diagnosed and was car started with some major problems while in Houston, TX. We stopped at a local dealership and within a few hours they had the car diagnosed and washed. They were great. However, the diagnosis was poor. We were basically told that one of the turbos malfunctioned and burned up all of the oil and ruined the engine. A 2yr old car now needed a new engine; sounds crazy right. Well in Houston they filled it up with oil and said drive it back to the New Orleans area. The engine already needs to be replaced; you can't do much more damage than that. Once we got home it took 2 wks just for the service department to accept the car and give us a loaner. Then it 2wks before they even looked at the car. They received approval to replace the engine and turbos and this took less than a wk. So we had a loaner for a little over 3wks. Car came back unwashed and unvacuumed; they had it 3wks. The only reason I gave then 2 stars was because they gave a loaner for 3wks. More