Matt Bowers Infiniti Metairie - Service Center

My only complaint is that I had to return to the dealer to have hydrogen added to my tires. Should have been done the first time. to have hydrogen added to my tires. Should have been done the first time. More

Everyone was very nice and professional everyone had a smile on their face and was ready to help u out great place will be bringing my wife’s car from here on out smile on their face and was ready to help u out great place will be bringing my wife’s car from here on out More

Excellent service!! Ray Brandt was efficient with service on my vehicle. They Communicated on the time. Vehicle was clean when i pocked it up. Thanks on my vehicle. They Communicated on the time. Vehicle was clean when i pocked it up. Thanks More

Great Service. Mr David Jones does an outstanding job. I have been with Infiniti for many years. The service team is one of the reasons why I continue to buy the Infiniti Brand. I have been with Infiniti for many years. The service team is one of the reasons why I continue to buy the Infiniti Brand. More

Polite, professional and timely. This was my 2nd experience with the dealership and pleased. I took this survey as a courtesy. Now that I don’t have enough words I couldn’t complete the survey. I experience with the dealership and pleased. I took this survey as a courtesy. Now that I don’t have enough words I couldn’t complete the survey. If this portion is not revised accordingly don’t send me another survey. More

Great service. During a pandemic we were still able to get our car serviced in a timely manner. We will always have an Infiniti at home!! get our car serviced in a timely manner. We will always have an Infiniti at home!! More

Friendly and informed staff. Part of the reason I continue to purchase an Infiniti - is the service department. Effective and efficient process from start to finish. continue to purchase an Infiniti - is the service department. Effective and efficient process from start to finish. More

Having 3 Infiniti vehicles, I interact often with the service team . They are all outstanding . I have complete trust in them . My only compliant is that ESPN is no longer allowed to be viewed in service team . They are all outstanding . I have complete trust in them . My only compliant is that ESPN is no longer allowed to be viewed in the waiting area which is a big deal in the South on a Saturday. More

David is always a pleasure to work with. He is a straight shooter that goes over and beyond to ensure that his customer is satisfied. straight shooter that goes over and beyond to ensure that his customer is satisfied. More

We came in to bring our 2014 QX80 for battery warranty service and an oil change. We were jokingly told it would be three hours. My husband look at me and we said how can we sit here for three hours doing service and an oil change. We were jokingly told it would be three hours. My husband look at me and we said how can we sit here for three hours doing nothing, we walked around just admiring the new QX80s while waiting. We decided to go sit in the waiting area and walked past a cutie with a pink bow....QX50. Just looking until a sales rep named Ms. Victoria showed up with her charming personality. (Could not see the smile due to the mandatory face covering) Next thing we know were test driving and signing buyers contracts purchasing the vehicle. We looked at each other and asked what just happened?! We can truly say it may have been a bit overwhelming due to all the COVID restrictions but Ms. Victoria, Fred and even Joel made it a wonderful experience. Also the guy who worked in service on 11/06/2020, welcomed us with such great hospitality and much knowledge of what was needed. Thank you Ray Brandt for a memorable day. More