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Matt Bowers Infiniti Metairie - Service Center

Metairie, LA

4.5
1,157 Reviews

1,157 Reviews of Matt Bowers Infiniti Metairie - Service Center

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January 05, 2021

I was disappointed that the signs indicated that there I was disappointed that the signs indicated that there would be no car wash. However, my car was returned with water spots after a detail. More

by MDDAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa Mayeaux
Jan 08, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for letting us know. I will send your concern to the Manager. Ray Brandt Auto Group

January 05, 2021

Effective and quick service by the Infiniti service department of Metairie. Drop off and pickup of my vehicle was made very easy and quick thanks More

by ABBYSUZANNEANDERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mayeaux
Jan 05, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience. We appreciate your kind words and look forward to assisting you again. Thank you for choosing Ray Brandt Infiniti. Ray Brandt Auto Group #WeMakeItEasy

January 01, 2021

They took care the problem and explained the reason . The service men Javier was very nice and very smart. Thank you for all your help. More

by DELG1680
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier
Jan 04, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience. We are glad to hear that Javirer took great care of you. Thank you for choosing Ray Brandt Infiniti for your service needs. Ray Brandt Auto Group #WeMakeItEasy

January 01, 2021

The team was very accommodating and helpful during my service. We received a loaner and that came in handy to run errands! They also assisted with getting my things from my truck to the loaner! I will be More

by SG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember
Jan 04, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for your review. We are glad to hear that our Team was accommodating and helpful. We hope to assist you again in the future. Thank you for choosing Ray Brandt Infiniti. Ray Brandt Auto Group #WeMakeItEasy

December 31, 2020

David is very professional and my oil change was very quick ! will be back for future service on my Q50 Thank you for a great job More

by MCARAZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Dec 31, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing. We are glad to hear that David has earned your trust. We will see you on your next visit. Thank you for choosing Ray Brandt Infiniti. Ray Brandt Auto Group #WeMakeItEasy

December 31, 2020

I met with Javier and he took the time to tell me about some features my Infinit has that I was not aware. I purchased my vehicle in Florida and I am so happy to find an Infinity dealership close by to ass More

by TGUIDROZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mayeaux
Jan 04, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your experience with us. We are glad to hear that Javier took great care of you during your visit. We hope to assist you again. Thank you for choosing Ray Brandt Infiniti. Ray Brandt Auto Group #WeMakeItEasy

December 30, 2020

I have done all my service at this dealership for many years. They are very efficient and I always feel like the job was handled properly when I leave. More

by LCHIRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Milan, Service Consultant , Lisa Mayeaux
Dec 31, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for your review and your loyalty. We are glad to hear that our Team has earned your trust. Thank you for choosing Ray Brandt Infinit. Ray Brandt Auto Group #WeMakeItEasy

December 30, 2020

Great service! The staff was very friendly, professional and accommodating. I love the text alert allowing me to accept or decline extra items found that needed attention. More

by rvdupuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Mayeaux
Dec 31, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience. We appreciate your kind words about our Team. The text alert is a great tool and we are glad you found it helpful. Thank you for choosing Ray Brandt Infiniti. Ray Brandt Auto Group #WeMakeItEasy

December 20, 2020

My car drives like new even after over 105k miles. David Jones is a great consultant and very professional. I drive my car 120 miles per day six times per week for work and have never had any issues. More

by JDM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Jones
Dec 21, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing this with us. We are happy to hear that David took great care of you. We look forward to assisting you with all of your vehicle needs. Thank you for choosing Ray Brandt Infiniti. Ray Brandt Auto Group #WeMakeItEasy

December 16, 2020

Very slow check in to check out. Not sure everything is understood. Everyone was very nice but a lot of waiting. There is a little disconnect with sales and service but they aim to satisfy the client. More

by YURIKOWASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Morrison, Erica Breitenbach, Mike Truxillo
Dec 17, 2020 -

Matt Bowers Infiniti Metairie responded

Thank you for your review. We do appreciate your honest review and will share it with the Management Team. Thank you for choosing Ray Brandt Infiniti. Ray Brandt Auto Group

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