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Matt Bowers Infiniti Metairie - Service Center

Metairie, LA

4.5
1,157 Reviews

1,157 Reviews of Matt Bowers Infiniti Metairie - Service Center

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January 17, 2024

It's a clean and pleasant place to go and get your car serviced thanks. More

by SHERILYN2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Verret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

January 17, 2024

No matter the issue John is always ready to listen, then act on the problem. More

by DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Verret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Garbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Josafat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

January 17, 2024

I’ve owned three infinity vehicles and have always had great customer service Top notch and always responsive in a very timely matter More

by NONE6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Verret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

January 17, 2024

Parker was Excellent! He helped to keep me calm and focused! But did not pressure me. Jeff also did an Excellent job/ demonstrated a caring attitude about my future safe More

by gigi2269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Verret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parker/ *****, Jeff Lawrence
Feb 21, 2024 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

January 17, 2024

Tina is very knowledgeable and very helpful in satisfying my needs and very courteous at all times More

by TED.JEANSONNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Verret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

January 17, 2024

Awesome service love the technician who service my car👍👍Very satisfied customer .Keep up the great work!!!! More

by FAITH123PT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Danna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Fernandez Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future!

January 17, 2024

Very helpful. I really liked that they called a lyft for me but I would have liked an update. I had to come ask how much longer for my car before I found out it wo More

by Ldt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took good care of you and your vehicle during your visit. We look forward to assisting you again in the future!

December 18, 2023

Gary is the most amazing service rep that has ever existed. He takes amazing care of my truck, and will keep me safely on the road for years to come. More

by DNF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arrin Khanbashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Gueldner
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Verret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Danna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Garbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Josafat
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2023

My car was in the shop for 11 weeks. It was returned in worse condition than when it was brought in. More

by David Sewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Daigle
3.0
This rating includes all reviews, with more weight given to recent reviews.
Arrin Khanbashi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Gueldner
3.0
This rating includes all reviews, with more weight given to recent reviews.
April Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Duarte
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Verret
4.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Danna
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Fernandez Jr.
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Garbo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Josafat
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of Management. Sincerely, Ray Brandt Auto Group

December 02, 2023

Customer service friendly and the staff is just terrific and I am happy with the service. More

by FORD_OT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gueldner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Sevilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

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