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Matt Bowers Infiniti Metairie - Service Center

Metairie, LA

4.5
1,157 Reviews

1,157 Reviews of Matt Bowers Infiniti Metairie - Service Center

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August 16, 2021

Everyone is always polite and courteous. There is a nice waiting area for service appts. Fair pricing for dealership service. Always positive experiences over many years More

by Rodrigue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Salmeron
Aug 18, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We appreciate your kind words about our team! Ray Brandt Auto Group #WeMakeItEasy

August 15, 2021

Gary was great with response time on questions, being thorough on my vehicle inspection, and even with follow up. I have to call back because my car needs more attention and I hope to get Gary again More

by RMMARSHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
Aug 18, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that Gary was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

August 12, 2021

First and foremost the team always want to make all customers comfortable. It’s there goal to service and make the customer happy. They do! More

by M2CHATTERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Webre
Aug 18, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We appreciate your kind words about our team! Ray Brandt Auto Group #WeMakeItEasy

August 09, 2021

Its always clean, the staff and employee are kind. I enjoy talking with my service advisor, my vehicle is always maintain because of my service advisor. More

by paulette4909
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

August 09, 2021

Javier Salmeron was great! He was friendly and explained the additional services my vehicle needed. My only complaint is that for the last few services, I wasn't able to get a loaner. More

by APARKER3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Salmeron
Sep 16, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that Javier was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

August 08, 2021

Wonderful place, they help en everything and the services are upstanding!! Especially Mr. Javier Salmeron has a cordially attention and he make feel to me as a part of infinity family. Thank you so much for More

by PAOBARBUTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Salmeron
Sep 16, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that Javier was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

August 08, 2021

Wonderful place, they help in everything and the services are upstanding !! Especially Mr. Javier Salmeron has a cordially attention and he make feel to me as a part of infinity family. Thank you so much More

by PAOBARBUTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Salmeron
Sep 16, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

August 03, 2021

From the man who took my information through those who serviced the car and all the way to those who washed the car, they did everything I expected. And my expectations were high, based on many past expe More

by DADAMS17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

August 02, 2021

Excellent service. Knowledgeable staff that are always helpful and able to provide explanations for services that are needed and for services that can be delayed More

by STEVEJ2
Customer Service
Recommend Dealer
Yes
Employees Worked With
David Jones and Tim Milam, Ryan Webre, Javier Salmeron
Sep 16, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

August 02, 2021

The service was efficient and the staff is always hospitable. There’s always a welcoming environment when arriving. I haven’t encountered a problem since I made my first Infiniti purchase in 2016. More

by K_BATES02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Thomas Arnold, III
Sep 16, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

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