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Matt Bowers Infiniti Metairie - Service Center

Metairie, LA

4.5
1,157 Reviews

1,157 Reviews of Matt Bowers Infiniti Metairie - Service Center

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September 14, 2021

I brought my car in to get service today my quarters and $10 dollars was missing it’s a shame you bring your car in for service and they stealing your money I didn’t notice it was gone until I made it home More

by Karen04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Daigle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Arrin Khanbashi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Webre, Javier Salmeron
September 10, 2021

KUDOS TO JAVIERVery professional, pay attention to the KUDOS TO JAVIER Very professional, pay attention to the customer!!! The operator told me at 3pm that Javier was busy at the moment. I explained tha More

by ABUC112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Salmeron
Sep 16, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that Javier was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

September 09, 2021

Great experience as always! Service Dept. went above and beyond to help me! Took the time to look at pricing, best value & gave great guidance! More

by RACHELVV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Salmeron
Sep 09, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

Sep 09, 2021 -

RACHELVV responded

Service Advisor Amanda Clement was outstanding

September 07, 2021

Starting with contacting our Service Manager, John Daigle, until I pick my car up after completed everything is very nice and a pleasure to work with. All Facilities are 1st class and very clean.. More

by RICHIE6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that John was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

August 24, 2021

I did not buy the car from Ray Brandt and I am reminded of that every time I bring it in. It took 3 trips of bringing the car to the dealership to get the problem resolved. More

by GVJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Daigle
3.0
This rating includes all reviews, with more weight given to recent reviews.
Arrin Khanbashi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Webre, Javier Salmeron
August 24, 2021

Gary was extremely professional and helpful. He kept me informed the whole time and was a pleasure to work with. I have worked with other service advisors there, such as Javier and Ryan. They have all be More

by GALNUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
Sep 16, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

August 24, 2021

Every time I drop my car to be serviced I’m treated like a valued customer. Ray Brandt Infinti has one of the best waiting room amenities in town. More

by MKLARRIMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
Sep 16, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

August 23, 2021

Ryan Webre provides excellent customer service! He’s very professional, honest, and accommodating to your schedule and time. I will recommend Ryan and the Ray Brandt Infiniti dealership to everyone! More

by Old Navy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Webre
Sep 16, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that Ryan was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

August 19, 2021

Gary goes above and beyond to ensure I understand services needed. Appreciate his time and dedication. And also ability to work my car in quickly. More

by ALISON.WEAVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
Aug 23, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that Gary was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

August 18, 2021

Everyone in the service department is a pleasure to work with. John Daigle goes out of his way to make sure my needs are taken care of each time I am in. It is much appreciated. More

by PAULR2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Salmeron
Aug 23, 2021 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that John is able to take great care of you and your vehicle during your visits! Ray Brandt Auto Group #WeMakeItEasy

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