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Matt Bowers Infiniti Metairie - Service Center

Metairie, LA

4.5
1,157 Reviews

1,157 Reviews of Matt Bowers Infiniti Metairie - Service Center

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January 27, 2022

Excellent work, friendly staff, have been bringing my car here for years and have over 116k miles and my previous car had over 200k all service by this dealer. More

by JDM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Salmeron
Jan 27, 2022 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

January 26, 2022

Very accommodating. Javier knows I need my car back asap because I have 3 car seats to pick up children and he has always done his best to get my car back as soon as he can! More

by debtreut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Salmeron
Jan 27, 2022 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that Javier was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

January 24, 2022

John Daigle was very professional and courteous. He provided excellent service and we could not be more happy. More

by JRDAIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that John was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

January 24, 2022

Friendly staff very informative of issues with my vehicle always fixed correctly the first time More

by MESYKESJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Salmeron
Jan 28, 2022 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

January 20, 2022

Service eas as described and done in same day . Prices was fair for service . Car was clean when returned. Staff explained all work before done. Very professional and polite More

by DRBRAIN69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Feb 03, 2022 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

January 20, 2022

Oil change, tire rotation, brake job. Questioned if tires rotated because the air pressure monitor did not show the correct pressures on my tires. Dealership Survey person called me then connected m More

by PABNURSE
Quality Of Work
Recommend Dealer
No
Employees Worked With
Francisco Salmeron, Javier Salmeron
Jan 21, 2022 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We appreciate your feedback. A member of Management will be in contact with you regarding your visit. We apologize for any inconvenience. Ray Brandt Auto Group

January 19, 2022

I have been a Ray Brandt Infiniti of Metairie customer for over 24 years. This was by far the worst experience I have ever had with service. Sadly there was a definite FAILURE to COMMUNICATE by Javier. More

by DCADDS
Recommend Dealer
No
Employees Worked With
Javier Salmeron
Jan 21, 2022 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We appreciate your feedback. Our Director of Fixed Operations has reached out to you regarding your visit. We apologize for any inconvenience. Ray Brandt Auto Group

January 18, 2022

Service was fast for a first come first serve oil change. We were told we had a hole in our tire but there was no hole. More

by JOHNNYMACK50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary G. In service , John Thomas Arnold, III
January 17, 2022

The service department (Tina and Javier) as always friendly, and taking care of customer needs and request making you feel right at home. More

by WALJACKSONJR2255
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Salmeron
Feb 07, 2022 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are so glad to hear that Tina and Javier were able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

January 13, 2022

Ray Brandt Infiniti is always good with me I never had a problem with the dealership. Always on time and the people are so nice and give good service More

by EWRLLL38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Daigle
Feb 09, 2022 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team was able to take great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

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