Matt Bowers Infiniti Metairie - Service Center

Brought car in for annual service and maintenance. Had multiple things fixed and repaired for things I didn’t bring it in for but that was checked. Service dept did not check if lights working and lef Had multiple things fixed and repaired for things I didn’t bring it in for but that was checked. Service dept did not check if lights working and left dealership with fog lights not working. Had to make a return scheduled visit to replace this, service guy said could drop car off at any time when facility was closed and utilize secure drop key box. Made arrangements for this early in the morning. Scheduled an Uber and get to facility, gate is locked, cannot get into parking lot. More

World class service timely manner and definitely the best at pleasing there guest with the best accommodations while u wait on service at pleasing there guest with the best accommodations while u wait on service More

Service was great. My wait time was less than expected. Service provider was very courteous and helpful. My wait time was less than expected. Service provider was very courteous and helpful. More

When I arrive at the dealership a representative comes our immediately to address my needs on services to my car. our immediately to address my needs on services to my car. More

Javier was great, helpful, informative, and respectful. The car was fixed on time, as promised. I do wish I had been offered a loaner car, but maybe I needed to ask. A friend of mine assured me that he The car was fixed on time, as promised. I do wish I had been offered a loaner car, but maybe I needed to ask. A friend of mine assured me that he always gets a loaner when he has to leave his car. More

We have always been very happy with the sales process with Ray Brant. Gary in service has always been there for service and questions. Tried to get me out as soon as possible when we need service. Would with Ray Brant. Gary in service has always been there for service and questions. Tried to get me out as soon as possible when we need service. Would recommend them. My 3rd QX 60 has been the best Vehicle I have owned. More

Service is always professional and speedily performed. The staff there are great to deal with, The staff there are great to deal with, More

I enjoy the service and hospitality, the timing is also good. It’s also a clean.i good. It’s also a clean.i More

Service person Gary helped in getting me serviced in a timely matter. The tech that did the work left grease and greasy hand prints all over the passenger side front fender timely matter. The tech that did the work left grease and greasy hand prints all over the passenger side front fender More

The service is always excellent. Ryan make sure the service is consistent. He was an excellent choice to lead that department! Ryan make sure the service is consistent. He was an excellent choice to lead that department! More