Matt Bowers Infiniti Metairie - Service Center
Metairie, LA
1,157 Reviews of Matt Bowers Infiniti Metairie - Service Center
John Daigle was outstanding. He informed me of a tire special they were running and oversaw the quick completion of request work and replacement of tires. He informed me of a tire special they were running and oversaw the quick completion of request work and replacement of tires. More
Friendly knowledgeable and quick service. Easy to schedule an appointment. Will use online service again. Easy to schedule an appointment. Will use online service again. More
Always provides prompt quality care and service. Pays attention to details. Professional, friendly and courteous Pays attention to details. Professional, friendly and courteous More
This location is extremely unorganized. It’s always a miscommunication error or the staff is not knowledgeable! Very frustrating to bring your vehicle here for basic maintenance ie: an oil It’s always a miscommunication error or the staff is not knowledgeable! Very frustrating to bring your vehicle here for basic maintenance ie: an oil change. I may have to drive an hour to Baton Rouge for a piece of mind and better service in the future. More
Service I call no answer all the time and Appointment is long time and they take long time to to fix or for oil change is long time and they take long time to to fix or for oil change More
I love going to Ray Brandt's service center. It's always great customer service, the employees are friendly, the waiting area is clean and they make sure I know what's getting done and the cost It's always great customer service, the employees are friendly, the waiting area is clean and they make sure I know what's getting done and the cost before they do the work. Best service center hands down. More
My lower rating is because when I arrived to pay for my repair I was charged an added 3.5% fee for using a credit card. I was not notified prior to arriving to make payment and pick up my vehicle. . I wa repair I was charged an added 3.5% fee for using a credit card. I was not notified prior to arriving to make payment and pick up my vehicle. . I was not notified that there would be a fee prior to arrival if using a credit card. I have used this service department for 10 years, and have always paid with a credit card. A policy change like this should be texted along with repairs recommended. More