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Matt Bowers Infiniti Metairie - Service Center

Metairie, LA

4.5
1,157 Reviews

1,157 Reviews of Matt Bowers Infiniti Metairie - Service Center

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June 16, 2022

I have always experienced or received expert service from Ray Brandt Infiniti.They are extremely knowledgeable and provide a kind, friendly atmosphere throughout their establishment. I would not hesitate in More

by thomaskbuquoi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

June 14, 2022

Great place great customer service alway taking the time and effort to give u the experience of having great service More

by matthewsmilton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Verret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Salmeron
Jun 14, 2022 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

June 07, 2022

Prompt and courteous service by sales and service personnel. Enjoy spending time at the dealership if I have to wait for sales or service. More

by BLLAICHE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Salmeron
Jun 23, 2022 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

June 01, 2022

Pleasant, courteous,friendly. Up front about my car service and future need for additional service and approximate cost. More

by LMVTRIGGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

May 31, 2022

Mostly everything is fixed, but we still hear clicking when going from break to gas, backup ect..... More

by MCALFRED1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika Benfatti
Jul 27, 2022 -

Matt Bowers Infiniti Metairie responded

Thank you for choosing to service your vehicle with us, we're glad to hear that most things were repaired to your satisfaction. We apologize for the inconvenience you experienced with the clicking noise and will have our team investigate further. Thank you again for bringing this to our attention.

May 31, 2022

service is NOT what it use to be. it took 3 trips to get my car repaired then when we picked it up there was grease all over my leather seats. This is the 3rd car i have bought from R More

by LDANIELS123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Gueldner
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We appreciate your feedback. A member of Management will be in contact with you shortly. Ray Brandt Auto Group

May 29, 2022

Convenient and easy appointment scheduling with friendly employees. My experiences have always been a good one. More

by KHONGDURIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika Benfatti
Jun 23, 2022 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

May 29, 2022

Mr Javier in the service department is always great to deal with. He has such a joy to talk with More

by PAULDAWSON1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Gueldner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary is also a great guy as well. We always discuss the Saints because he plays the trumpet in the Saints band. , Javier Salmeron
Jun 23, 2022 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

May 26, 2022

Everything was great. They took us in right away and confirmed what was wrong with the car within 24 hours. More

by cserv10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika Benfatti
May 26, 2022 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

May 23, 2022

This dealership is always so efficient! Friendly staff and clean environment! They always seem to be very knowledgeable! More

by KOFFNER81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Webre
May 23, 2022 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

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