Back

Matt Bowers Infiniti Metairie - Service Center

Metairie, LA

4.5
1,157 Reviews

1,157 Reviews of Matt Bowers Infiniti Metairie - Service Center

Sort by
September 08, 2022

I have been dealing with Ray Brandt Infiniti since my first purchase in 2008. This is my second Infiniti and I will soon be ready for my third. I have always been satisfied with the excellent service a More

by SANDRALAUGHARN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
do not remember who I dealt with
Sep 09, 2022 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit, and we appreciate your loyalty to us! Ray Brandt Auto Group #WeMakeItEasy

September 06, 2022

Awful service. Wasn’t greeted when I came in. It was like i was disturbing them for brining my vehicle in. Took days before it was even looked at. Had to request a More

by TEEGRANDPRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
April Cochran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Webre
Sep 06, 2022 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your experience with us. We appreciate your feedback. Our Service Manager has reached out to you regarding your concerns. We apologize for any inconvenience, and we hope to continue to assist you in the future with all your vehicle needs. Sincerely, Ray Brandt Auto Group

August 23, 2022

Hands down the best services, from start to finish! !!! From the moment that you call until your service is complete! More

by dolitaselina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Gueldner
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Danna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Salmeron
Aug 23, 2022 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

August 17, 2022

My car maintenance service was great. I was very pleased with the services. Great atmosphere. More

by JOLISA712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Salmeron
Aug 17, 2022 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

August 17, 2022

typical friendly efficient service that kept me informed of what was being done and how much it was going to cost. More

by Dan Milham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Salmeron
Aug 18, 2022 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

August 10, 2022

Terrible communication. Even when I made calls to check, I was not informed about the vehicle. More

by ASHABAZZ17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Any person who would answer the phone. Not sure who I worked with because I never really talked to the same person.
Aug 10, 2022 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We appreciate your feedback. Our Service Manager has reached out to you. Please contact him at your earliest convenience. Ray Brandt Auto Group

August 03, 2022

This is my second infiniti and I'm still please with the service. I do wish they would bring back regular car washes though. More

by JBATTAGLIA2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Javier Salmeron
Aug 03, 2022 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

July 28, 2022

Took 3 weeks for my car to be repaired & I got it back & something was wrong that wasn’t wrong before I brought it in. I had to bring it back. They said they couldn’t get to it for 3 weeks but they ended More

by LINDAKOENIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erika Benfatti
Jul 29, 2022 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of Management and someone will be in contact with you soon. Ray Brandt Auto Group

July 26, 2022

As always , the service took my car right away . The service was done in a timely fashion. More

by DHICKMAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Verret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Salmeron, Erika Benfatti
Jul 27, 2022 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

July 26, 2022

Erika Benfatti is amazing! She is courteous, prompt, listens, and provides easy to understand and high-quality service. More

by NARESSA60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erika Benfatti
Jul 27, 2022 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that Erika took great care of you and your vehicle during your visit! Ray Brandt Auto Group #WeMakeItEasy

...
36
...