Matt Bowers Infiniti Metairie - Service Center

All great. No problems. The reviews that you ask customers is the absolute worst part of servicing my car at the dealership. No problems. The reviews that you ask customers is the absolute worst part of servicing my car at the dealership. More

The staff was pleasant and professional. My car was sitting at the front door waiting for me when I arrived. Parker was knowledgeable about the car and all the cool gadgets. He and Jeff had My car was sitting at the front door waiting for me when I arrived. Parker was knowledgeable about the car and all the cool gadgets. He and Jeff had us ready to go in a short time. Overall, it was a great experience! More

John Daigle was excellent and very professional! I like him to always be my service advisor! I like him to always be my service advisor! More

Great experience, having hesitation when starting the car. They checked everything and charged the battery. It seems to resolve the issue, the bed part was I wasn't charged anything. I'm glad they didn't car. They checked everything and charged the battery. It seems to resolve the issue, the bed part was I wasn't charged anything. I'm glad they didn't take advantage of me by trying to sell me a part or battery I didn't need. Thanks More

We have been asking for dash panel to be replaced for over a year, and have only been told it is on back order. No further information provided. A year is too long. We purchased the vehicle with intentio over a year, and have only been told it is on back order. No further information provided. A year is too long. We purchased the vehicle with intentions to have use of courtesy vehicles. This service that was part of the experience I purchased has gone by the way side. Your dealership has used Covid as an excuse, and I find that unacceptable. We have had more and more trouble with the 2018 qx 80. We have since traded it in for another vehicle. We intended to keep it longer, but the quality and service package was not up to par. More

Easy to work with. Very knowledgeable The technicians are well trained and on point with their diagnostic skills Very knowledgeable The technicians are well trained and on point with their diagnostic skills More

Friendly, professional service as always Nice waiting area, although no coffee this time because of the Watermain break. area, although no coffee this time because of the Watermain break. More

Everything was taken care of in a timely manner. The type of service I have come to expect when I take my vehicle in for both scheduled and unexpected service needs. The type of service I have come to expect when I take my vehicle in for both scheduled and unexpected service needs. More

Tina was very helpful Very professional. Help us above and beyond the battery issue. Help reset things on the dash Help us above and beyond the battery issue. Help reset things on the dash More

Overall OK. Criticisms.... car not washed after service. TPMS not fully rest. Rattle at sun roof not investigated Criticisms.... car not washed after service. TPMS not fully rest. Rattle at sun roof not investigated More