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Matt Bowers Infiniti Metairie - Service Center

Metairie, LA

4.5
1,157 Reviews

1,157 Reviews of Matt Bowers Infiniti Metairie - Service Center

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April 14, 2023

Not what I expected from a luxury car dealer it's not the first time I felt that in the same dealership More

by MOHAMMED.AYYAD12@GMAIL.COM
Recommend Dealer
No
Employees Worked With
I don't remember the name
Apr 18, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of Management and someone will be in contact with you soon. Sincerely, Ray Brandt Auto Group

April 13, 2023

Love this dealership nice clean the people are very friendly and helpful save me money on a new tire because it was under warranty and Tina was very helpful More

by SHEILATROTTER72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Verret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that Tina and our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

April 12, 2023

Everyone was very friendly and I am pleased with my service. I appreciate the great communication and attention to detail. More

by ELINDS1@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ghrist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NA
Apr 14, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

April 11, 2023

Fast and efficient Super nice, fast, efficient, and overall great experience. I will be back to get my vehicles serviced. More

by CORLISSMITCHELL@AOL.COM
Recommend Dealer
Yes
Employees Worked With
Ronnie
Apr 12, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

April 11, 2023

I have leased my last four Infinitis from Ray Brandt over a twelve year period. The relationship over the past 12 years has been very cordial with no stress. More

by JZAMORA8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Thomas Arnold, III
Apr 12, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for taking the time to write about your experience with Ray Brandt INFINITI of Metairie, and for being our customer for the past 12 years! We can't thank you enough for your loyalty over the years. We are so delighted that your relationship with our dealership has been stress-free and positive. Our goal is to make sure all our customers feel comfortable and satisfied while they shop with us and we are thrilled to know that we have achieved this goal in your case. Your kind words of appreciation mean a lot to us. Thank you again and we hope you continue to be an INFINITI family member!

April 11, 2023

John was great - all work done correctly and on time, which is important- especially when you are waiting More

by BECKY.SPINNATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that John took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

April 10, 2023

Extremely unprofessional. Discriminatory. Horrible customer service. Rude. Not trustworthy. Doesn’t listen to your concerns, yelled at me over the phone and then called me a l More

by Mm504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Webre
Apr 10, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your experience with us. We appreciate your feedback. Our Director of Fixed Operations, Pete, has contacted you regarding your concerns. We apologize for any inconvenience and we look forward to assisting you soon. Sincerely, Ray Brandt Auto Group

April 10, 2023

Terrible. ... they didn't fix what needed to be fixed. My control arm was bent and they didn't notice it More

by SKIPPA.NICHOLAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gary Gueldner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your experience with us. We appreciate your feedback. Our Service Manager, Ryan, has been in contact with you regarding your review. If there is anything else we can be of assistance with, please do not hesitate to reach out. Sincerely, Ray Brandt Auto Group

April 10, 2023

Excellent customer service. Friendly salesmen and Techs. Satisfactory completion of all tasks. Prompt service time. More

by JPJAFK
Recommend Dealer
Yes
Apr 10, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

April 08, 2023

Professional at all times, prompt service, great customer service, warm comfortable environment, My service person is awesome More

by Dorothylewis02
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gueldner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

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