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Matt Bowers Infiniti Metairie - Service Center

Metairie, LA

4.5
1,157 Reviews

1,157 Reviews of Matt Bowers Infiniti Metairie - Service Center

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May 20, 2023

Tina Verret, Service Advisor, had our car serviced promptly and thoroughly. Victoria Revels, Sales Consultant, was very knowledgeable and helpful about options for our car. More

by CHERYLLAMBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Revels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Verret
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

May 18, 2023

I do not want to write a review. Stop bullying me. Thank you and good day. More

by JASIVORI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for the stars, JASIVORI! Ray Brandt Auto Group #WeMakeItEasy

May 16, 2023

Very professional! They are always very professional, polite. I actually didn't have to wait that long for my services always pleases. Thanks More

by JILLEYR@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Daigle
May 18, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

May 15, 2023

I was told my car would be ready by Monday when I dropped it off on Thursday. No one called me and it ended up being a week later that I received my car. I never received a loaner car even though I called ev More

by FVEALARRY@GMAIL.COM
Recommend Dealer
No
May 15, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of our Service Manager. Sincerely, Ray Brandt Auto Group

May 15, 2023

good personality great service department did not wait too long for service clean environment good attitude More

by rachellh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gueldner
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Verret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Danna
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

rachellh responded

good service

May 12, 2023

I have been a customer of Ray Brandt Infiniti since 2005, they are great at customer service. I like that I am updated on progress. More

by CYNROCKS1257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Verret
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team has taken great care of you and your vehicle during your visits. We look forward to assisting you again in the future, and we appreciate your loyalty to Ray Brandt INFINITI of Metairie! Ray Brandt Auto Group #WeMakeItEasy

May 12, 2023

Waiting room was clean, comfortable and provided complimentary coffee. Staff were professional, polite. Wait time was short and I was informed about all needed services before done with an opportuni More

by CRBANKS
Recommend Dealer
Yes
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Daigle
May 12, 2023 -

CRBANKS responded

Correction: "accept or decline" Also, please use Verified Customer NOT CRBANKS. Thank you.

May 11, 2023

Fast, courteous, responsive, thorough. Always a pleasure to deal with, what more is there to say? More

by SKIPPERH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Verret
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

May 11, 2023

Prompt service, friendly staff, clean waiting area, very knowledgeable of vehicle and parts needed, and exceptional service. More

by Wanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Verret
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

May 10, 2023

Always a great experience, when I go there my service advisor always make sure my car is good thanks john More

by WILLIAMSDETAIL64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that John took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

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