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Matt Bowers Infiniti Metairie - Service Center

Metairie, LA

4.5
1,157 Reviews

1,157 Reviews of Matt Bowers Infiniti Metairie - Service Center

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June 16, 2023

My experience with Ray Brandt about 4 months ago was horrendous when Ai brought my 2014 QX60 in for a transmission replacement. I was not going to give Ray Brandt anymore business. However I decided More

by Ferdfamilyfinance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gueldner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that Gary took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

June 16, 2023

I was very happy with the service I received from John. He is always so courteous and friendly. I needed a tire repaired which was done quicker than promised. I checked out with a smiling lady at the cashi More

by JBANKS07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that John took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

June 15, 2023

Accurate with delivering information regarding vehicle performance. Professional & pleasant customer service. Personable & inviting wait area. More

by WARDTAMIKI
Recommend Dealer
Yes
Employees Worked With
Gary Gueldner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Gueldner
Jun 19, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

June 15, 2023

Awesome technician making sure that all customers is taking care of!!!! Making sure customers are satisfied. More

by FAITH123PT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Verret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Verret
Jun 19, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

June 13, 2023

Everyone was efficient and friendly in getting my vehicle fixed quickly. Once they found the issue it was fixed ASAP More

by WINEJCLARK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Fernandez Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

June 09, 2023

You all didn't want to fix my car. ...LOL xxxxxxx...Earl king...you u More

by TOMIKACHPMAN2
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
John Daigle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of Management. Sincerely, Ray Brandt Auto Group

June 09, 2023

John was very knowledgeable and helpful when it came to answering questions about the services being requested. More

by NHOLLOWAYR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that John took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

June 09, 2023

Ryan always does a great job at making sure my vehicle is fixed in a timely manner. More

by WISEGIRLDP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Webre
Jun 12, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that Ryan took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

June 08, 2023

Gary was an awesome service representative. He also made me feel welcomed while waiting to get my car serviced. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Gueldner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that Gary took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

June 08, 2023

Tina makes the visits personal. She sincerely care about the customers that come in dealership More

by ROCHELLE.DOBSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Verret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that Tina took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

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