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Matt Bowers Infiniti Metairie - Service Center

Metairie, LA

4.5
1,157 Reviews

1,157 Reviews of Matt Bowers Infiniti Metairie - Service Center

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June 27, 2023

I love infiniti, they have always treated me like family and given me the best care! More

by ERINJIMINEZ
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jorge Duarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Verret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Fernandez Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Webre
Jun 28, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

June 27, 2023

I had an appointment which I was immediately taken in for an oil change and then needed other recommended work done which was able to get done also on the same day, which was a plus for me to be able to do e More

by Page
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ronnie Fernandez Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

June 24, 2023

Service is prompt and professional. John is a pleasure to deal with and keeps me informed. More

by AJMJR49
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that John took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

June 24, 2023

Service was excellent. However, the survey is irritating. Allow the customer to submit one word responses. More

by ROGER.MITCHELL.TX
Recommend Dealer
Yes
Employees Worked With
Ron
Jun 26, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

June 23, 2023

The entire team is are very knowledgeable and accommodating. They are always courteous Polite and professional Tina is the best! More

by Pgh
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
April Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Verret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

June 23, 2023

Has great customer service. The wait time and cost are reasonable. I also enjoy the coffee :) More

by L Nicholas
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Verret
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

June 23, 2023

The dealership has outstanding customer service. I brought my car to the dealership to be serviced in preparation for a road trip. The car was taken in for service immediately. Once the car was More

by THOMAS679959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

June 21, 2023

I like the dealership and have purchased 3 car there. The service team is very professional and does a good job. However, I’m not happy with how the key warranty was handled. If you would like to lear More

by HH21
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
April Cochran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Fernandez Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. Your review has been sent to a member of Management, and we look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

June 20, 2023

He was good but my car was not fixed and I pick it up before More

by KEM81183
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your experience with us. We appreciate your feedback. Your review has been sent to a member of Management. Sincerely, Ray Brandt Auto Group

June 16, 2023

Courteous, friendly, knowledgeable Establishment was very clean, refreshments were much appreciated. Comfortable atmosphere & very efficient. More

by ASHLEY924
Recommend Dealer
Yes
Employees Worked With
5
Jun 19, 2023 -

Matt Bowers Infiniti Metairie responded

Thank you for sharing your service experience with us. We are glad to hear that our team took great care of you and your vehicle during your visit. We look forward to assisting you again in the future! Ray Brandt Auto Group #WeMakeItEasy

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